C.H. Robinson seeks an Implementation Project Consultant to join our team. This pivotal role puts you at the helm of technical integration and system setup for projects, from inception to triumphant Go Live & support phases. Your key responsibilities will encompass onboarding new businesses, providing vital support to ongoing customer projects, and lending expertise across various specialized domains. You'll drive diverse tasks-documenting customer requirements, collaborating with Technology specialists, configuring systems, and ensuring seamless project communication. Leveraging your expertise in solution design and technical integrations, you'll expand horizons, diving deep into organizational processes and customer insights. Join our dynamic environment, where growth, innovation, and substantial impact await. Apply now and become an integral part of C.H. Robinson's transformative journey!

　　This role offers a flexible work arrangement, combining the best of both worlds: three days in our engaging office environment and two days of remote work from the comfort of your home.

　　The deadline to apply internally isDecember 22nd, by the end of the day.

　　Responsibilities:

　　Serve as the technical link between customer project teams and internal Development Team resourcesDocument customer requirements and translate them into internal systems and operationsIdentify system gaps and necessary enhancements to meet customer expectationsConvey technical requirements for B2B communication and offer informal guidance to new team membersExecute the Process Transformation Methodology, including documenting customer expectations, capturing current processes, and leading future-state solution designsDevelop testing plans, SOPs, and training materials, conduct training sessions, and facilitate collaboration within the project teamCoordinate with the Project Manager, oversee project resources' progress, and contribute to tool and methodology developmentAssist in managing helpdesk tickets, transfer knowledge to customer teams, and provide support during Go-live and to the Business Development Team while ensuring SOC process complianceDrive quality in work, adhere to guidelines and policies, and lead project meetings with internal and external teamsPerform other duties or responsibilities as assigned according to the team and/or country-specific requirements

　　Required Qualifications:

　　Bachelor's Degree from an accredited college/university or equivalent experienceMinimum of 2 years of technical project management experiencePrevious experience working with customers, vendors, or carriersPrevious experience with TMS softwareFlexible hours (some weekend/late hours may be required)Up to 20% travel may be required (domestic and/or international)

　　Preferred Qualifications:

　　Basic facilitation skills, including but not limited to relationship management, presentation, discussion, documentation, and accountabilityProficiency in Microsoft Office Suite programsExcellent analytical and problem-solving skillsDemonstrated ability to design, develop, and deliver presentations for internal and external audiences at all levelsAbility to collaborate effectively with subject matter experts internally and externally at all levelsUnderstanding of key business drivers; use this understanding to accomplish your workProblem-solving and analyzing possible solutions using technical experience, judgment, and precedentsExplaining complex information to others in straightforward situationsValuing a diverse and inclusive work environment

　　Compensation Range

　　$65,300.00 - $135,600.00

　　The base pay range displayed on each job posting reflects the minimum and maximum

　　base pay for the position across all U.S. locations. Your individual base pay

　　within this range is determined by work location, which takes into account

　　geographic cost of labor, and additional factors, including job-related skills,

　　experience, and relevant education or training. During the hiring process, your

　　recruiter will provide more details about the specific base pay for your

　　location. Compensation details listed in this posting reflect the base pay only

　　and do not include additional variable compensation.

　　Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

　　Equal Opportunity and Affirmative Action Employer

　　C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We're committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

　　Affirmative Action Employer/EOE/M/F/Disabled/Veteran

　　Benefits

　　Your Health, Wealth and Self

　　Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

　　Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunities

　　Dig in to our full list of benefits on OUR CULTUREpage.

　　Why Do You Belong at C.H. Robinson?

　　Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

　　As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.