Housing Choice Voucher Supervisor - New York

　　Position Description

　　This position must be performed in the State of New York per CGI's Client.

　　CGI Federal's Housing Compliance team that partners with public housing authorities (PHAs) and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a Housing Choice Voucher Supervisor.

　　This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing providers. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, for both the affordable housing industry, and general business skills.

　　Your future duties and responsibilities

　　Responsibilities will include supervision and training of staff to carry out program duties and responsibilities while at the same time maintaining a high quality of customer service with clients. Other duties may be assigned.

　　• Research and implement new CGI/HUD/Client policy, procedures and requirements.

　　• Train and provide written procedures for all team members.

　　• Provide individual support and assistance to the Housing Specialist. This includes, but is not limited to, helping solve problems, answering questions, offering suggestions or solutions to problems, and assisting in difficult situations between client and landlord.

　　• Ensure a high-quality assurance level of the Housing Specialist's case management responsibilities to minimize risk.

　　• Ensure that tasks assigned to the department are completed in an accurate and timely manner.

　　• Run system reports to identify errors, assure policies and procedures are implemented consistently and work with staff to correct them.

　　• Ability to supervise a team of people and/or work independently.

　　• Research and respond to inquiries from clients, landlords and tenants regarding affordable housing matters and concerns.

　　• Educate program team members, participants, appropriate agencies, and the general public concerning affordable housing specific regulations, policies and procedures.

　　• Train Housing Specialists on practices, principles and techniques for compliant and quality work products.

　　• Compile information, generate and present CGI internal and client reports in an accurate and timely manner.

　　• Work closely with other team members to provide high level of customer service.

　　• Provide staff coverage as needed.

　　• Escalate all issues that need immediate supervisory attention.

　　• Ensure adherence to all policies and procedures.

　　Also, have the ability to:

　　-coordinate work activities and supervise the work of direct reports

　　-make independent decisions

　　-express oneself clearly and concisely both orally and in writing

　　-establish and maintain effective working relationship with staff, clients, landlords and tenants

　　-deal effectively with situations requiring tact and diplomacy

　　-prepare clear and concise reports

　　Required qualifications to be successful in this role

　　-Bachelor's Degree required in Business or Public Administration, Social Sciences or a related field.

　　-Three (3) years of experience in the affordable housing industry and one year of supervisory experience; or an equivalent combination of experience and education.

　　- Knowledge of Affordable Housing regulations along with a broad understanding of the Housing Choice Voucher Program.

　　-Effective Supervision and Project Management Skills.

　　-Must have strong written, oral and computer skills.

　　-Excellent written and verbal communication skills.

　　-Ability to motivate and provide performance feedback and evaluations to team assigned.

　　-Affordable Housing certifications a plus.

　　-Must obtain Certified HCVP Specialist within one year of employment.

　　-Due to the nature of this US government contract, US citizenship is required.

　　CGI Federal anticipates accepting applications for this position through 2/2/2024.

　　CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to: skill set level; experience and training; and licensure and certifications. CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $47,200 - $87,600

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　　When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

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　　Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

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　　All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

　　CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.