Home
/
Customer Service
/
Helpdesk Associate
Helpdesk Associate-March 2024
Coimbatore
Mar 17, 2025
ABOUT NTT DATA SERVICES
NTT DATA Services is a top global IT services provider with 130,000+ employees in more than 50 countries.
10,000+ employees
Consulting, Technology
VIEW COMPANY PROFILE >>
About Helpdesk Associate

　　Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

　　Job Segment: Help Desk, Information Technology, Technical Support, Technology

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Bilingual Customer Solutions Specialist (South)
Bilingual Customer Solutions Specialist (South) Job Summary: As a Customer Solutions Specialist in the Solutions Center, you are our IGS energy brand champions! You will be building customer connecti
Sales Development Representative
Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial insti
Customer Care Advocate (Sunday - Thursday / 11:30am - 8pm CST)
Boldly innovating to create trusted solutions that detect, predict, and prevent disease. Discover your power to innovate while making a difference in patients' lives. iRhythm is advancing cardiac car
Principal Account Executive, Enterprise Core
Job Overview At iCIMS, we are helping our clients to build their winning workforce. Our Account Executive Team has a key role in helping prospects unlock their full potential in their efforts to attr
Analytics Manager, Safety & Customer Care Analytics
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft’s Sa
Analytics Manager, Safety & Customer Care Analytics
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization. Lyft’s Sa
Enterprise Account Executive - Italian Market
We're looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you're a high performer who's an expert at your craft, constantly challengin
Global Events, Ticketing Operations (Seasonal)
Position Overview Candidate will be responsible for a wide range of domestic and international event ticketing operational and financial functions, along with administrative tasks as required.  Essen
Retail Customer Service Specialist
Current Living Spaces Employees: Please apply via your internal Workday Account. At Living Spaces, we take pride in being an environment that cultivates the best in our Team Members. From our corpora
Client Services Apprentice
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, the stuff dreams are made of, we're not jus
NTT DATA SERVICES OTHERS JOBS
About
Terms and Conditions Privacy policy Cookie Settings Contact Us
Services
Login register
zdrecruit Project Management Advertising and Marketing Education Sales
Links
zpostcode Recruit weather mreligion Yellowpages sport constellation shopping name game directory literature Word tour furnish Lottery tftnews lyrics News digital car dir Edu Finance
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved