At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
As part of a care management team who will manage complex members, the Field Care Coordinator will be the primary care manager for a panel of members with complex health needs (i.e., mental or physical). Additionally, this position will provide support to the broader team. Care coordination activities will focus on supporting member’s medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.
This is a home-based position with approximately 50% field travel to cover Reno, Kingman, Pratt Counties, KS.
Primary Responsibilities:
Serve as primary care manager for high medical risks/needs members with behavioral or physical health needs
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic (SDoH) needs
Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person’s readiness to change to support the best health and quality of life outcomes by meeting the member where they are
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide referral and linkage as appropriate and accepted by member (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Associate’s degree or higher
4+ years of experience working within the community health setting in a health care role
1+ years of experience working with MS Word, Excel and Outlook
Experience in long-term care, home health, hospice, public health or assisted living
Access to reliable transportation and the ability to travel throughout Saline County, KS and close surrounding areas to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or provider's offices
Preferred Qualifications:
Licensed social worker and/or behavioral health or clinical degree
2+ years of case management experience
1+ years of experience working with Medicaid Waiver services
Experience in managing populations with complex medical or behavioral needs
Experience with arranging community resources
Field based work experience
Experience with electronic charting
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.