Vanguard's Financial Advisor Services (FAS) Technology team is seeking a seasoned senior leader to serve as Head of Technology Services and Distribution Technology. In this role, you'll be at the forefront of designing innovative architectures, providing expert solutions consulting, ensuring seamless production support, coaching application delivery teams on technology best practices, and spearheading the efficient delivery of transformative applications for our sales technology. This role will blend strategic thinking with hands-on execution, contributing to the growth and success of Vanguard's FAS division. If you thrive in a fast-paced environment and have a passion for driving technological excellence, this is the perfect opportunity for you!

　　Core Responsibilities

　　1. Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.

　　2. Provides full strategic ownership for delivering software releases relating to the product for the business units, managing the testing, evaluation, and selection of IT vendor products. Works with business clients to determine scope, and develops and implements environmental requirements for each project.

　　3. Develops and implements staffing and operational plans. Effectively leverages various staffing options and manages a global workforce. Develops and implements short and long term department goals and ensures alignment with the overall strategy. Monitors service delivery metrics and overall performance.

　　4. Develops and implements changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identifies opportunities for continuous improvement and implements appropriate strategies and technologies for building products and delivering services.

　　5. Leads quality initiatives to improve the delivery of service levels. Plans, develops, and executes short and long range goals to ensure divisional success.

　　6. Develops and maintains relationships with key stakeholders to provide long-term collaborations and deliver successful business outcomes.

　　7. Reviews expenses and ensures department operates within budgetary guidelines. Leads the strategy and execution to build, buy, and integrate business technology solutions.

　　8. Ensures staff complies with information technology and information security policies and procedures, and verifies that deliverables meet requirements.

　　9. Participates in special projects and performs other duties as assigned.

　　QualificationsMinimum of ten years related work experience, with at least five years of project management experience.Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.Special Factors

　　Sponsorship

　　Vanguard is offering visa sponsorship for this position.

　　About Vanguard

　　We are Vanguard. Together, we're changing the way the world invests.

　　For us, investing doesn't just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose - and that's how we've become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

　　We want to make success accessible to everyone. This is our opportunity. Let's make it count.

　　Inclusion Statement

　　Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

　　We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

　　When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

　　Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

　　How We Work

　　Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.