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Head of Sales Operations, Uber Shuttle (HCV), Amsterdam
Head of Sales Operations, Uber Shuttle (HCV), Amsterdam-January 2024
Amsterdam
Jan 19, 2025
ABOUT UBER
At Uber, we reimagine the way the world moves for the better.
10,000+ employees
Technology
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About Head of Sales Operations, Uber Shuttle (HCV), Amsterdam

  About the Role

  This role is based in Amsterdam, Netherlands, and reports directly to the Global Head of Sales Operations, U4B based out of the US. This is an exciting opportunity for an expert, analytical sales operations professional who is passionate about building and scaling our Sales Operations business unit as we grow our HCV (High Capacity Vehicles) vertical globally. This role will focus on driving business insights and operational excellence to increase revenue, sales productivity, and efficiency across EMEA, LATAM & NAMER. You will be responsible for crafting sales reps' territory and identifying key opportunities to optimize our operations, analytics, reporting, CRM, and SMB self-service funnel

  What You'll Do

  Streamline business operations by refining processes like planning, budgeting, and business reviews.Capture and utilize customer and market feedback to spot growth opportunities and propose solutions.Craft and execute global sales strategies, covering aspects like forecasting, organizational planning, incentive design, and more.Set clear objectives, track progress, and enforce accountability, using structured business reviews and reporting.Collaborate with various teams to ensure the success of strategic initiatives.Partner with Sales Operations and other teams on projects to boost revenue, sales efficiency, and productivity.Define success metrics, prepare regular sales reports, and assist with sales forecasting.Collaborate and closely partner with Sales, Operations, Product, Community Operations, Finance, Marketing, and Data Science to ensure a successful initiativeCollaborate with sales leadership to develop accurate sales forecasts and targets for the HCV business.Handle inside sales funnel metrics, routing processes, and tools for new sales reps.

  Basic Qualifications

  Minimum of 8 years of work experience in Direct Sales Operations or equivalent rolesProficiency in using sales analytics tools, CRM systems, and Microsoft Office SuiteMust have familiarity with using SQL to research, study, and answer real-world questions

  Preferred Qualifications

  The ability to clearly communicate and present information to stakeholders across all levels of the businessProven ability to lead cross-functional initiatives at a similar fast-paced organizationStrong business and operational competence as well as critical problem-solving skillsProactive and creative approach, with a 'get it done' attitudeStrong attention to detail and interpersonal skills

  We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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