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Head of Device Services
Head of Device Services-November 2024
Littleton
Nov 16, 2024
ABOUT DISH
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give
10,000+ employees
Telecom
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About Head of Device Services

  CO Salary Range: USD 133,000.00 - 190,000.00 per year

  Department Summary

  DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world.

  Job Duties and Responsibilities

  We are seeking a strategic, innovative problem-solver and product owner to oversee the Device Services team for our Wireless Product Division. Reporting to the VP of Wireless Products, the Head of Device Services will manage the strategy, planning and daily operations for device financing, insurance and trade-in programs across wireless brands and channels.

  The individual will work cross-functionally with sales and marketing to define products, select and manage vendors, support go-to-market strategies and manage each product lifecycle, roadmap and business contributions. This position will play a vital role in the growth and long-term success of our company. You will have the opportunity to lend your vision to how DISH Wireless engages, collaborates and ultimately competes in the marketplace for both consumers and enterprise customers.

  In this role, you will:

  Build, manage and lead a team of subject matter experts for each product category including product management, program management, and reporting & analysis;Develop the strategies for Device Financing, Device Protection, and Trade In platforms and products that delivers the highest value to the organization. Define and maintain KPIs and success metrics for products to guide portfolio decisions and drive business results;Foster strong working relationships with strategic partners and vendors related to the products;Collaborate with a variety of technical, operational and business teams to develop and manage the products throughout their lifecycle and across brands and channelsBe the primary primary product owner across wireless to ensure optimization and efficiency for the company as a whole

  Skills, Experience and Requirements

  Ideal Head of Device Services candidates will have:

  Bachelor's degree in product management, business, economics or related fields8+ years of relevant work experience with a deep knowledge of financing, insurance and trade-in productsStrong experience with vendor managementExperience defining and building consumer financial services productsExperience in the wireless or consumer electronics industry, preferred.Salary Range

  Compensation: $133,000.00/Year - $190,000.00/Year

  Compensation and Benefits

  We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

  The base pay range shown is a guideline. Individual total

  compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

  This will be posted for a minimum of 3 days or until the position is filled.

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