Home
/
Customer Service
/
Head of Customer Engineering, Corporate and Enterprise Customers
Head of Customer Engineering, Corporate and Enterprise Customers-June 2024
Gurgaon
Jun 22, 2026
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Head of Customer Engineering, Corporate and Enterprise Customers

  Minimum qualifications:

  Bachelor's degree in Computer Science or equivalent practical experience. 15 years of experience as a technical sales engineer in cloud computing or in a customer-facing role on a professional services/systems engineering team.

  Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry/technical concepts. Experience managing and developing teams. Preferred qualifications: Master's degree in Computer Science or MBA.

  Knowledge of solution architecture within web/mobile, web/internet technologies, and architecture across SaaS/PaaS/IaaS and cloud productivity. Ability to inspire/grow sales teams and work with cross-functional teams to achieve common business objectives. Ability to operate in a fast-paced, evolving environment. Ability to effectively present to technical/non-technical audiences, engage C-Level stakeholders in business/technology transformation, and quickly learn and work with new technologies/methodologies/solutions in cloud/IT. Excellent business sense with problem-solving and analytical skills.

  About the job

  The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

  As a Head of Customer Engineering, you will lead a team of customer engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption.

  Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google's cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

  Responsibilities

  Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, providing technical discovery and solutions recommendations while working in partnership with customers. Manage and motivate a diverse collection of engineering professionals. Contribute to building a business that promotes excellent growth and maintain motivation in order to work in a dynamic environment. Engage directly with prospects regarding architecture discussions. Work cross-functionally with Product, Support, Engineering, and Sales teams. Make compelling presentations to represent the capabilities and services of Google Cloud. Hire, coach, and drive a team to deliver against assigned goals, and prioritize the delivery of an excellent customer experience.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Lead, Technology Customer Support INFRA & END USER KOREA
Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The c
Senior End User Services Analyst
Are you ready to explore a world of possibilities? Join our DTCC family, and you'll grow your expertise and become the best version of you. As you embark on a new journey, you'll be supported and sur
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
CO Salary Range: USD 22.00 - 27.20 per hour Summary Posted: Oct 28, 2023 Role Number:114438158 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experienc
Manager, CPG Commercial Excellence - Remote
You love CPG. You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect oppor
Service Associate - Insurance Services, ESR
Overview Under a significant level of guidance and direction, provides customer service for Paychex ESR clients . Uses prescribed guidelines to ensure good customer relations are maintained and custo
Fraud Client Service Representative - Retail Banking - 2nd Shift
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how
Marcus by Goldman Sachs, Customer Support Agent, Milton Keynes
WealthManagement Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide fina
Admissions Representative
Job Title: Admissions Representative Reports To: Director of Sales Classification: Non-Exempt Job Type: Full-Time Location: Remote Position (our NYC Flatiron Office is also open to support this role)
Customer Service Representative
Job Description Respond to customer inquiries via phone, email and chat, etc.May respond to inquiries regarding a specific or more complex product or a specific customer (based on customer size or re
Analyst, Technical Customer Service
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, the stuff dreams are made of, we're not jus
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved