Home
/
Customer Service
/
Head of Customer Engineering, Corporate and Enterprise Customers
Head of Customer Engineering, Corporate and Enterprise Customers-July 2024
Gurgaon
Jul 27, 2026
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Head of Customer Engineering, Corporate and Enterprise Customers

  Minimum qualifications:

  Bachelor's degree in Computer Science or equivalent practical experience. 15 years of experience as a technical sales engineer in cloud computing or in a customer-facing role on a professional services/systems engineering team.

  Experience with IaaS, PaaS, Big Data, SaaS, public cloud, and related industry/technical concepts. Experience managing and developing teams. Preferred qualifications: Master's degree in Computer Science or MBA.

  Knowledge of solution architecture within web/mobile, web/internet technologies, and architecture across SaaS/PaaS/IaaS and cloud productivity. Ability to inspire/grow sales teams and work with cross-functional teams to achieve common business objectives. Ability to operate in a fast-paced, evolving environment. Ability to effectively present to technical/non-technical audiences, engage C-Level stakeholders in business/technology transformation, and quickly learn and work with new technologies/methodologies/solutions in cloud/IT. Excellent business sense with problem-solving and analytical skills.

  About the job

  The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

  As a Head of Customer Engineering, you will lead a team of customer engineers who engage with prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption.

  Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google's cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

  Responsibilities

  Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, providing technical discovery and solutions recommendations while working in partnership with customers. Manage and motivate a diverse collection of engineering professionals. Contribute to building a business that promotes excellent growth and maintain motivation in order to work in a dynamic environment. Engage directly with prospects regarding architecture discussions. Work cross-functionally with Product, Support, Engineering, and Sales teams. Make compelling presentations to represent the capabilities and services of Google Cloud. Hire, coach, and drive a team to deliver against assigned goals, and prioritize the delivery of an excellent customer experience.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Müşteri Temsilcisi
Responsibilities Sorumlu olduğu aylık ve yıllık satış hedeflerini gerçekleştirmekŞirketin belirlediği standartlar doğrultusunda düzenli ve zamanında müşteri ziyaretlerini gerçekleştirmekBölgesindeki
Müşteri Geliştirme Uzmanı (Erzurum)
Responsibilities Şirketin belirlediği standartlar doğrultusunda düzenli program oluşturup yeni müşteri ziyaretlerini ve mevcut müşteri ilişki geliştirme ziyaretlerini gerçekleştirmek.Sorumlu olduğu a
Customer Services & Rental Operations Consultant
Part Time (25 hours per week) position available Fixed Roster Supportive, friendly, and caring culture Entry-level position with training provided Stable work with renowned international company Our
TikTok Shop- User Growth Manager
Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London,
Internship: Field Service Representative (8-month) - Kitchener, ON, Canada
Eaton's ES AMER PCS CA division is currently seeking a Field Service Representative Intern. What you'll do: Primary Function: This position is responsible for working with the Electrical Engineering
Kundenberater / Verkaufsberater
Du liebst Automobile und suchst eine Tätigkeit in einem internationalen Umfeld, in der Du Deine Liebe zum Kundenservice, sowie Dein Verkaufstalent unter Beweis stellen kannst? Dann bist Du bei uns ge
Customer Care Collections Sr. Associate
• Ensures assigned calls are worked towards resolution • Follows the basic rules as provided on the SOP. • Develops foundational understanding of broader interdependencies across various processes. •
Koordynator ds. obsługi klienta
What you'll do: Osoba na tym stanowisku będzie odpowiedzialna za bieżące wsparcie klientów oraz koordynacje pracy zespołu dla wybranego obszaru Główne obowiązki: • Bieżąca komunikacja z klientami • K
Account Service Specialist
Req ID: 259933 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking o
Bilingual Rep 1, Cust Svc Internet/Voice
At a Glance February 2, 2024 Full-time entry-level to mid-level customer service role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and a
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved