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Head Chef - Crowne Plaza Resort Guam
Head Chef - Crowne Plaza Resort Guam-April 2024
Virtual
Apr 4, 2025
About Head Chef - Crowne Plaza Resort Guam

  Job Requirement:

  Must be US Citizens, US Permanent Residents and/or Residents of Federated States of Micronesia who can work in the Guam USA without any work visa.

  Service years - At least 4 years of experience as an Head Chef at a full-service hotel. Completion of a degree or certificate in culinary arts is preferred.

  What’s the job?

  Responsible for managing all personnel and daily operations of multiple kitchens. Oversees the quality of food, timeliness of food preparation, maintenance of the kitchen, and staff productivity to ensure that it is up to hotel quality standards. Monitors and controls food costs, Labor cost and kitchen inventory to meet revenue and cost related goals. Ensures that kitchen operations are in compliance with brand standards and federal and state health and safety regulations.

  Your-day-to-day

  People

  Lead the team by example by promoting and maintaining a safe and positive workplace.

  Develop a Kitchen orientation and on-boarding plan for new team members.

  Conduct pre-shift briefings as needed.

  Promote teamwork and quality service through daily communication and coordination with other departments.

  Manage daily staff assignments, communicate goals, and ensure compliance of policies and procedures.

  Review kitchen staff operations and initiate performance appraisals, salary adjustments, disciplinary measures, and other HR-related actions.

  Financial

  Closely monitor food costs and inventory levels.

  Control and manage the labor cost, Over time, hiring and manning structure

  Assist in the preparation of the kitchen’s annual budget.

  Monthly basis Forecast Kitchen cost and revenue

  Guest Experience

  Establish and review daily menus and implement innovative concepts.

  Establish and review the food presentation and quality,maintainance of the buffet and food served a la carta

  Respond appropriately to guest complaints.

  Make appropriate service recovery gestures in accordance with established guidelines.

  Will be responsible for achieving Key Performance Indicator Metrics in terms of Breakfast Score and Brand Standard audits.

  Will be responsible for all outlet’s performance in terms of food satisfaction and guest experience.

  Responsible Business

  Design menus and create new entrees for day-to-day operations and special events such as weddings and holidays.

  Monitor all kitchen equipment such as stoves, freezers, vents, etc. are in working condition. Notify the engineering department for assistance in equipment repairs or other maintenance concerns.

  Inspect quality and preparation of food to ensure that it is up to brand standards and safety regulations.

  Coordinate and supervise the daily functions of all kitchen staff.

  Approve staff schedules to ensure adequate manpower in all areas of all kitchens.

  Set standard kitchen operating procedures and familiarize new employees with kitchen practices.

  Ensure compliance with health, safety, and sanitary standards.

  Regularly generate written and oral reports of kitchen operations to the Director of Food and Beverage or upper management.

  Manage vendor relationships and develop strategic alliances with vendors.

  Ensure compliance with procurements and disposal rules and regulations.

  Communicate with the Purchasing department and vendors to source appropriate kitchen supplies and equipment.

  What we need from you

  Education - High School Diploma or equivalent

  Service years - At least 4 years of experience as an Executive Chef at a full-service hotel. Completion of a degree or certificate in culinary arts is preferred.

  Knowledge and skills

  Communication skills are utilized a significant amount of time when interacting with guests and employees.

  Problem solving, reasoning, analytical, motivating, and training abilities are often used when estimating food productions, coordinating functions, and performing general management duties.

  Basic math skills, reading, and writing are used when completing paperwork, budgets, and other reports.

  Must be able to obtain a government-issued Food Handler’s Certification.

  Must be able to work nights, weekends, holidays, and during inclement weather.

  Specialized experience with Asian cuisine is highly preferred.

  Language - Fluent in English (speaking, listening, reading and writing)

  Preferred (if required)

  Carrying or lifting items weighing up to 50 pounds

  Frequently standing up behind the desk and guest-facing areas

  Bending, stooping, kneeling

  Handling food and beverages, stoves, utensils, and other food service or culinary supplies and equipment. her food service or culinary supplies and equipment.

  What we offer

  In return we'll provide you a competitive financial and benefits package which may include Health (medical, dental & vision) insurance, a 401k plan with company match, Paid Time Off and Employee Discount. A chance to become part of the global IHG family - opening a door to endless career opportunities. We’re passionate about growing our talent. We’ll provide the training & development you need to succeed & progress into your next role.

  Join us and you’ll become part of the global IHG family – Our colleagues share some winning characteristics: we work better together, we trust and support each other, we aim higher by looking for better ways to do things, we do the right thing, and we welcome different perspectives.

  IHG is an equal opportunity employer: Minorities/ Females/ Disabled/ Veterans

  At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

  Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

  Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

  Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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