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Guest Services Specialist
Guest Services Specialist-September 2024
Morton Plant North Bay
Sep 19, 2024
About Guest Services Specialist

  At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

  The Guest Services Specialist is responsible for the following:

  Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community

  Must possess advanced computer skills

  Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.

  This role is hospitality-focused and critical to support a positive experience for each guest.

  Required specific skills include:

  self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.

  Must successfully complete OLC training modules as assigned within 12 months.

  Required Experience is 1 year Related field and 2 years Customer Service.

  BayCare offers a competitive total reward package including:

  Benefits (Health, Dental, Vision)

  Paid time off

  Tuition reimbursement

  401k match and additional yearly contribution

  Yearly performance appraisals and team award bonus

  Community discounts and more

  AND the chance to be part of an amazing team and a great place to work!

  Minimum Qualifications:

  Required Experience

  1 year Related field and 2 years Customer Service.Education:

  HS Graduate or Equivalent GED required

  Associate's Degree preferred

  Health science specialization preferred

  Facility:

  Morton Plant North Bay Hospital

  Location: New Port Ritchey, FL

  Status: Part Time

  Shift Hours: Varies

  Weekend Work: Every

  On Call: No

  How often will this team member be working remotely? Never

  Equal Opportunity Employer Veterans/Disabled

  Position Guest Services Specialist

  Location New Port Richey:Morton Plant North Bay | Business and Administrative | Part Time

  Req ID null

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