Home
/
Data and Analytics
/
Graduate Technical Support - French Speaker
Graduate Technical Support - French Speaker-March 2024
Casablanca
Mar 16, 2025
ABOUT DELL TECHNOLOGIES
Dell Technologies is a leader in digital transformation, developing technologies that drive human progress.
10,000+ employees
Telecom, Technology
VIEW COMPANY PROFILE >>
About Graduate Technical Support - French Speaker

  Graduate Technical Support - French Speaker

  At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.

  Join us as a Senior Technician on our Product Services team in Casablanca, Morocco to do the best work of your career and make a profound social impact.

  What you'll achieve

  As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

  You will:

  • Solve complex problems for customers and be on top of ambitious expectations

  • Partner closely with customers while communicating proactively regarding overall progress of queries

  • Exhibit first-class customer service

  • Drive operational excellence through quality closures and efficient management of issues

  • Have the opportunity to mentor and coach other team members

  Take the first step towards your dream career

  Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

  Essential Requirements

  • Fresh Graduate with a Bachelor Degree or equivalent

  • World-class customer service, phone etiquette and work ethic

  • Ability to excel under pressure

  • Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

  Desirable Requirements

  • Experience with job-associated databases or software

  Dell's Flexible & Hybrid Work Culture

  At Dell Technologies, we believe our best work is done when flexibility is offered.

  We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

  Benefits:

  We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

  Who we are

  We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

  Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

  Application closing date: 25th January 2024

  Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

  Job ID:R229552

  Dell's Flexible & Hybrid Work Culture

  At Dell Technologies, we believe our best work is done when flexibility is offered.

  We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

  Request an Accomodation

  Resources

  Privacy Notice Email Scam Alert

  Equal Opportunity Employer Sign Up For Job Alerts

  Additional Information for NYC Residents

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Oracle Hyperion DRM Admin
Oracle Hyperion DRM Admin Position Description CGI is looking for an experienced Oracle Hyperion DRM Administrator responsible for configuration, migration, troubleshooting, testing, performance tuni
Clinical Technologist/Technologist Trainee- 2nd Shift | Medical Drug Monitoring LCMS Instrument/Data Analysis
MedTox Laboratories is a subsidiary of Laboratory Corporation of America (LabCorp). The integration of LabCorp and Covance in 2015 makes LabCorp the largest health care diagnostic company in the worl
AIML - Sr Engineering Program Manager, ML Data & Infrastructure
Summary Posted: Nov 8, 2023 Weekly Hours: 40 Role Number:200519113 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experience
Associate Director - Digital Transformation
Site Name: Bengaluru Luxor North Tower Posted Date: Nov 29 2023Your role will bring technical expertise with project management acumen, ensuring seamless coordination and the successful implementatio
Modelling/Forecasting Senior Specialist
Hours 40 Department Overview The Platform Delivery Team is responsible for coordinating and/or testing changes or enhancements to the components of the MLE Platform (Model Lifecycle Environment), a L
Program Manager TS/SCI with CI Poly REQUIRED
Program Manager TS/SCI with CI Poly REQUIRED Position Description This is a tremendous opportunity to influence high-level decision makers in the government through a transformational advisory role.
Stage : Déploiement d'un nouvel outil de documentation des activités de validation de systèmes/équipements, Belgique - 2024
Site Name: Belgium-Wavre Posted Date: Nov 21 2023 Aidez-nous à devancer la maladie en participant à notre programme de stages Formation requise : Vous êtes étudiant(e) en Bachelier/Master en Administ
Camera Software - Computational Photography/Machine Learning Research Engineer
Summary Posted: Nov 10, 2023 Weekly Hours: 40 Role Number:200519262 The Camera Algorithms team is looking for passionate, self-driven computer vision/computational photography research engineers who
CIP Hygiene Technician - Rexdale, ON
Background & Purpose of the Job Help us Bring Out the Best! Unilever is now recruiting for a CIP Technician at our Rexdale facility where we produce Hellmann's Mayonnaise. In this role you will w
Retail Stores Associate II
Become part of the Converse Team Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. It
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved