Home
/
Data and Analytics
/
Graduate Technical Support - French Speaker
Graduate Technical Support - French Speaker-March 2024
Casablanca
Mar 16, 2025
ABOUT DELL TECHNOLOGIES
Dell Technologies is a leader in digital transformation, developing technologies that drive human progress.
10,000+ employees
Telecom, Technology
VIEW COMPANY PROFILE >>
About Graduate Technical Support - French Speaker

  Graduate Technical Support - French Speaker

  At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.

  Join us as a Senior Technician on our Product Services team in Casablanca, Morocco to do the best work of your career and make a profound social impact.

  What you'll achieve

  As a Senior Technical Support Technician, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

  You will:

  • Solve complex problems for customers and be on top of ambitious expectations

  • Partner closely with customers while communicating proactively regarding overall progress of queries

  • Exhibit first-class customer service

  • Drive operational excellence through quality closures and efficient management of issues

  • Have the opportunity to mentor and coach other team members

  Take the first step towards your dream career

  Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

  Essential Requirements

  • Fresh Graduate with a Bachelor Degree or equivalent

  • World-class customer service, phone etiquette and work ethic

  • Ability to excel under pressure

  • Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures

  Desirable Requirements

  • Experience with job-associated databases or software

  Dell's Flexible & Hybrid Work Culture

  At Dell Technologies, we believe our best work is done when flexibility is offered.

  We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

  Benefits:

  We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.

  Who we are

  We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

  Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

  Application closing date: 25th January 2024

  Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

  Job ID:R229552

  Dell's Flexible & Hybrid Work Culture

  At Dell Technologies, we believe our best work is done when flexibility is offered.

  We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.

  Request an Accomodation

  Resources

  Privacy Notice Email Scam Alert

  Equal Opportunity Employer Sign Up For Job Alerts

  Additional Information for NYC Residents

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Data Analytics Manager
When you join the team at Unum, you become part of an organization committed to helping you thrive. Here, we work to provide the employee benefits and service solutions that enable employees at our c
VP Data Science
Job Description: The Role We are seeking a Vice President, Data Science to join the Fidelity Digital Asset Management business and report directly to the Head of Digital Asset Operational Capabilitie
Data Steward
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Marketing Da
Senior Manager - Data Analytics - Adobe Implementation
Description Your Impact: You will function as part of a world class Data Analytics team working directly with clients in North America & Canada. The role will focus on creating the framework to s
Big Data Engineer-Associate-Vice President
Job Description: Job Title Big Data Engineer Corporate Title Associate - Vice President Location Cary, NC Overview Our Deutsche Bank Research and Index Technology team resides within the Origination
Analytics Analyst, Data Science & Analytics
TransUnion's Job Applicant Privacy Notice What We'll Bring: About TransUnion: TransUnion is a global information and insights company which provides solutions that help create economic opportunity, g
Superviseur de plancher - Temps Plein - TOMMY HILFIGER
JOIGNEZ-VOUS À L'ÉQUIPE & OPTEZ POUR UNE MARQUE EMBLÉMATIQUE! Avec plus de 50 emplacements de détail à l'échelle du Canada, la croissance constante de Tommy Hilfiger est attribuée à l'engagement
Forklift Operator, Let Down
Company: US1319 European Imports, Inc. Zip Code: 60005 Employment Type: Full Time Travel Percentage: COMPENSATION INFORMATION: The pay range provided is not indicative of Sysco's actual pay range but
Senior Legal Counsel, APAC
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair sho
Purchasing Controls Process Owner
Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potenti
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved