At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Why We Have This Role
Building a World-Class Workplace: We're obsessed with creating spaces that inspire our employees and are welcoming to our customers or anyone who visits our physical space. Our workplaces fuel collaboration, drive innovation and are inclusive to all. You'll be responsible for shaping this vision and shaping the future of Qualtrics’ workplaces globally.
Fostering a High Performance Culture: Engaged employees are productive employees. You'll be responsible for crafting workplace experiences that foster connection, creativity, and growth for our diverse workforce, along with creating the space for employees to do their best work.
Transforming the Way We Work: The future of work is hybrid and flexible. You'll be a champion of this shift, leading the implementation of new work styles and technologies across all Qualtrics offices. This includes our real estate strategy, ensuring our facilities are working as intended, and ensuring the experience of those who come onsite as employees or customers have a positive experience that prioritizes safety at all times.
How You'll Find Success
Strategic Thinker: Develop and implement a data-driven real estate and workplace strategy that aligns with Qualtrics' vision and growth.
Change Champion: Drive adoption of new ways of working, fostering a culture of innovation and collaboration.
Strong Relationships: Build trust and partnerships with internal leaders, external partners, key suppliers, and a diverse team across the globe.
Execution Expert: Manage projects from conception to completion, ensuring quality, budget, and timeline adherence.
Data-Driven Decision Maker: Leverage data and insights to inform strategic decisions and optimize workplace performance.
Detail Orientation:no detail is too small – fixate on the experience and have a strong attention for detail, both substantial and little.
Budget Execution: manage a multi million dollar budget globally and ensure the organization gets the most value from every dollar invested. Lease Negotiator: provide expertise in negotiating the best possible terms and conditions for Qualtrics in regards to rent, lease duration, maintenance, improvements, incentives, and potential exit strategies.
How You'll Grow
Lead with Influence: Develop your leadership skills, inspiring and motivating your team to achieve exceptional results and model a continuous improvement mindset.
Expand Horizons: Gain exposure to diverse work cultures and global business practices while understanding the uniqueness of our employees and customers needs.
Stay Ahead of the Curve: Learn from industry leaders and stay informed about the latest workplace trends and technologies.
Be a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics' overall success.
Make a Lasting Impact: Leave a legacy of positive change, shaping how our employees and customers interact with our physical spaces around the globe.
Things You'll Do
Lead the global team managing real estate, facilities, employee health & safety, and workplace experience.
Manage real estate negotiations, interior design, space planning, food programs, and capital projects.
Develop and implement a world-class workplace experience strategy across all Qualtrics offices.
Oversee operations required to support all global Qualtrics workplaces, including financial analysis and business planning, data and reporting, and drive accountability for key performance metrics.
Build and mentor a high-performing team with the skills to deliver on our vision.
Partner with global risk and security teams to ensure safe and secure workplaces.
What We're Looking For on Your Resume
10+ years of experience in corporate or consulting real estate, facilities, or workplace experience.
Proven track record of building and leading a workplace management team.
Experience collaborating across departments to implement workplace strategies.
Deep understanding of workplace trends and best practices.
Global mindset with experience managing diverse teams and navigating cultural nuances.
Strong negotiation skills and experience with large-scale lease agreements.
Bachelor's degree in a related field.
What You Should Know About This Team
Passionate: We're obsessed with creating amazing workplaces and believe they have a profound impact on employee experience and success.
Collaborative: We work cross-functionally, breaking down silos and building solutions together.
Innovative: We're always looking for new ways to improve the workplace, embracing technology and data-driven decision-making.
Global: We're a diverse team with offices around the world, offering you exposure to different cultures and perspectives.
Location: Provo, Utah or Seattle, Washington, with approximately 50% travel.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) , Equal Opportunity Employment (https://www.eeoc.gov/poster) , Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members.
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For full-time positions, this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. For part-time or intern positions, this pay range is for base pay per hour. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria.
Washington State Pay Transparency Range
$167,500—$279,500 USD