Responsibilities

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

　　To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　Team Intro/ about the role

　　In ADSEO we establish internal and external communication mechanisms to solve XFN communication problems to improve communication efficiency. The team is responsible for standardising the project management process, including requirement management, quality management, efficiency management, manpower management, etc. to improve project management efficiency. From a macro perspective, the team build business models and optimize XFN cooperation methods to improve the XFN collaboration efficiency.

　　What will I be doing?

　　- You will be responsible for the daily operation and technical support of the AI data platform, especially providing technical support services for global users using the relevant platform.

　　- You will have a deep understanding of business processes and logic, deep understanding of user needs, responsible for user research, user feedback, output product optimisation suggestions, establishing standardised demand research and feedback mechanisms, continuously promoting business and platform optimisation and iteration.

　　- You will be monitoring business data, collecting business feedback to the platform, and continuously promote business and platform optimisation and iteration.

　　Qualifications

　　What should I bring with me?

　　- Bachelor's degree or above, 3 years+ experience in platform product or platform operation.

　　- Fluent in both Mandarin and English (both written and spoken) as the candidate will need to communicate with Chinese speaking external and internal stakeholders, as well as as the candidate will need to oversee Mandarin-based projects.

　　- Ability to manage projects independently, solve emerging problems, and understand product's business needs.

　　- Possess a sense of project ownership and user thinking. Operate and execute in a responsible, proactive, and efficient manner.

　　- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.

　　- Your resilience and commitment to self-care to manage the emotional demands of the role.

　　- Excellent at data analysis and project management experience will be a big plus.

　　- Good communication and coordination skills to establish healthy cooperative relations with upstream and downstream collaborators.

　　- Flexible with work schedule and different time zones- Global scope.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.