WHAT YOU'LL DO
BCG is partnering with our clients to address some of the world's biggest and most pressing challenges. Grounded by our values and guided by our purpose, we are unlocking the potential of those who advance the world. Our Global Legal Team is a key enabler of our firm's success, helping to drive impact and progress across several important dimensions. To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of outstanding service, value and flexibility is central to our purpose.
We are currently building, growing, and enhancing our agile capabilities. Therefore, we are looking for people who are passionate about Agile ways of Working and want to spread Scrum ways of working framework within our teams.
The Legal Product Owner - Director will be a key member of our Legal Strategy and Operations team, dedicated to supporting the team's digital product agenda. This role will be dedicated to the Agile Function, specifically to the Legal Operations Squad, which is responsible for introducing new technology to the Legal team and shaping how the team works. As a Legal Operations Squad member, you will work across BCG teams and functions to support our business growth strategy, enhance our digital product offering, drive legal innovation, and demonstrate the power of new ways of working in our journey to become an industry best in class team.
A Legal Product Owner Director is an energetic, customer-centric leader who enjoys working with teams to design and deliver exceptional products to customers. You will be responsible for partnering with various stakeholders in the delivery of new/ innovative technical solutions. This will include leading a Squad and working directly with its members to prioritize and manage product enhancements, focused specifically on our Elections Portal, Click-through offerings (NRL and acknowledgments), Matter Management/Legal Hold/Outside Council Payment processes, and a Knowledge Management platform for the Global BCG Legal Team.
Among your responsibilities, you will:
Deliver business results and customer value across many different partner groups and functions, develop OKRs and KPIs to measure and track progress
Serve as the voice of the customer for end-users, ensuring product enhancements are reflective of company needs and working with your team to adequately address gaps and mitigate risk
Support and enable your Squad to succeed, providing feedback as part of our performance management process, and engaging with Chapter Leads to ensure adequate resourcing and functional expertise as vital
Set the overall vision to direct and inform your Squad's work, working closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives
Enable the firm's new Agile ways of working, modelling behaviours and embracing enhanced technologies and Agile principles to support BCG's transformation
Key input in the prioritization of backlog across multiple products ensuring maximum value delivered to our stakeholders
Assist with the preparation of planning of initiatives during the Quarterly and Annual Business Reviews
YOU'RE GOOD AT
Being customer-focused and dedicated to understanding and learning about customer needs and requirements
Operating with a transparent mentality and communicating effectively with all levels of the organization
Divergent thinking and converging ambiguous ideas into tangible products
Delivering results within a fast-paced, complex, multi-disciplinary organization
Leading, directing, and empowering team members, including those for whom you do not have formal management authority
Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
Critical thinking and pragmatic solutioning
Managing competing and fluctuating priorities, working effectively with ambiguity
The ability to keep multiple workstreams moving with minimal direction
Looking beyond the obvious for creative and innovative solutions
Working effectively on a diverse and distributed team on multi-functional initiatives
YOU BRING (EXPERIENCE & QUALIFICATIONS)
Total 10+ years of experience as an Agile leader, including experience as a Product Owner, Scrum Master, or Agile Coach/Mentor, or highly transferable experience and skills
Agile Certifications are preferred, ideally Scrum.org or Scrum Alliance
Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
Exceptional communication and stakeholder management skills
Experience in a fast-paced, intellectually intense environment
Experience working with internal stakeholders and external vendors
YOU'LL WORK WITH
This role sits on our Global Legal Team, specifically within our Strategy and Operations center of excellence. In addition to working with your expanded Agile team and Agile leaders across other Product Portfolio's, you will work closely with Functional leaders across BCG, including those in our Finance, HR, and IT teams. Various members of our BCG Legal Team, Agile Product Portfolio, and key stakeholders. Vendor(s) supporting the Legal Ops products and various other functions within BCG.