Job Description:
The Global Intercompany Manager will lead a global team to deliver well-controlled financial operations against SLAs/KPIs with customer satisfaction and within budget. This role will oversee a team of Mars associates and ensure delivery from our BPO Partner.
What are we looking for?
Bachelor's Degree in Finance/AccountingCPA/MBA preferred5-7 years of business experience with deep understanding of finance processes and systems and strong knowledge of intercompany accounting processes, GAAP requirements and internal controlsPeople management experience.Shared service or other relevant experience working in a global function across different regions and time zonesInternal/external audit experience is a plusFluency in English
What will be your key responsibilities?
Mastering the end-to-end intercompany process and driving service delivery excellence globally by ensuring operational integrity & stability delivering on metrics that matterDrive talent agenda for global operational teams: recruitment, development, engagement, and succession resulting in a high performing team culture.Oversee performance of SLAs by our BPO partners.Manage complex challenges by being a point of escalation from our BPO leaders and manage escalations from our customers.Managing a team responsible for maintenance of DTPs, daily ops management, operational rigor, and operator of incident management frameworkPartnering with Business Improvement to identify improvement opportunities, automation and standardization and bring improvement designs to life, including delivery of process stabilization, control operation and productivity targets.Deliver controls performance and remediations and supporting internal/external audits.Being responsible for meeting and exceeding intercompany Service Level Agreements and customer expectations.Communicating effectively results of established KPI's and SLA's with senior management.
What can you expect from Mars?
Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.Best-in-class learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.
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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.