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Global Customer Campaigns Coordinator , Global Customer References Program
Global Customer Campaigns Coordinator , Global Customer References Program-April 2024
São Paulo
Apr 5, 2025
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About Global Customer Campaigns Coordinator , Global Customer References Program

  Description

  The AWS Global Customer References team is looking for a Global Customer Campaigns Coordinator to play a vital role in producing our customer content in line with the priority campaigns. They will act as a content coordinator developing and curating content that is relevant, impactful and fully aligned with the global field marketing and global field sales teams. They will orchestrate content delivery to help content authors identify opportunities to rewrite, repurpose and create new content for compelling storytelling that improves customer journeys. Working hand in hand with information and content architects, they will manage content audits and analysis to find gaps in the content experience and recommend the structured content needed to fill those gaps. They will inform requirements to ensure our content platforms develop guardrails and enhancements needed to create a content supply chain with reusable content assets that allow AWS to consistently produce high quality web content.

  Key job responsibilities

  End-to-end understanding of the content supply chain to optimize planning, producing, measuring, reporting and reusing content

  Manage asset ingestion and organization of content assets, creating naming conventions, collections and storage for both published and unpublished content assets ensuring efficient maintenance of the assets

  Engage with stakeholders in global field marketing and global sales teams

  Develop a strategy for curating and repurposing existing content to help marketers maximize reach and impact to improve customer engagement

  Has a clear understanding of contextual design and structured storytelling in a way that allows for customer engagement and increased content reuse and categorization

  Strong analytics skills to measure content performance, set benchmarks and derive insights for continuous improvement and generate asset reports

  Monitor and audit assets to adhere to established governance and ensure process standards are followed for assets.

  Provide analytical and valuable insights for decision-making support for key projects and management

  Work closely with various business functions to identify opportunities

  We are open to hiring candidates to work out of one of the following locations:

  Sao Paulo, SP, BRA

  Basic Qualifications

  2+ years of professional non-internship marketing experience

  Experience in a marketing role

  Preferred Qualifications

  Experience using integrated campaigns to solve brand/business challenges

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