The Client Solutions Manager (CSM) for Meta's Global Business Group is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. Based in Paris, the CSM will work with global luxury brands and is responsible for building strategic partnerships, driving growth, creating scaled ROI-positive marketing strategies, and driving satisfaction in innovative ways. Success in this position requires strong analytical skills and a deep passion for tech, marketing, data. This is an outstanding opportunity to build and manage key client and agency relationships, be a platform and product expert, and become an expert in media planning, strategy and measurement to our luxury and premium advertisers. The CSM will establish and strengthen key luxury client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.With proven understanding of both online and traditional media, this role is responsible for optimizing complex opportunities and using data and analytics to build consultative and technical solutions for our customers. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.
Global Client Solutions Manager Luxury Responsibilities:
Identify, create, and implement marketing solutions grounded on achieving measurable business results for our partnersManage strategic marketing conversations with clients, agencies, and partnersResponsible for educating clients on products, new solutions and best practices to drive adoption and grow existing business partnershipUse data and insights to guide strategy and implementation of Meta solutions against client's marketing objectivesBuild and manage relationships with key clients, agency partners (media, creative, marketing partners, etc.)Advise on media, measurement, and creative strategy to deliver against client goalsCollaboration with internal cross-functional teams and ability to manage complex workstreamsManagement of internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)Be an active contributor of the regional sales team to contribute to overall team goals and developmentMinimum Qualifications:
5 years minimum experience working directly with marketing, media and/or consulting companiesUnderstanding of customer marketing funnel and traditional/online marketing ecosystemDemonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, ad-tech, partnerships)Experience working with Excel and delivering actionable insightsAbility to act as a consultant for partners, establishing meaningful relationships and driving clients to actionExperience working effectively with cross-functional teams and with multiple layers within the organization (internally and externally)Able to lead multiple and cross functional projects while maintaining a high attention to detailEffective and creative problem-solving and decision-making skillsFluency in French and EnglishPreferred Qualifications:
Experience working directly with/at agencies (advertising/digital/media), industry experience, or consultant backgroundExperience as a Meta user and knowledge of Meta's ad productsPassion for ad tech, working with data, knowledge of SQL, relational databases, and/or statistical packages a plusProficient in managing clients within a demanding and politically sensitive industryTravel 30 % of time approxAbout Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.