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Global Client Manager
Global Client Manager-March 2024
Rapperswil
Mar 18, 2025
ABOUT ELC BEAUTY
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance, and hair care products. The company’s products are sold in approximat
10,000+ employees
Consumer Goods & Services
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About Global Client Manager

  With a diverse portfolio of more than 20 brands sold in approximately 150 countries and territories, Estée Lauder Companies is the global leader in prestige beauty, recognized for its skincare, make-up, fragrances, and hair care products. In Switzerland, Estée Lauder has the main Supply Chain Hub for Travel Retail and EMEA, offering many opportunities across multiple functions to grow your career and become part of our amazing Supply Chain teams. Travel Retail, one of the Estée Lauder Companieshighest growth channels, covers the world of duty-free environments including airports, airlines, cruises, downtown locations, and border shops. According to our industry projections, more than 3 billion international travelers pass through airports each year, and the number is expected to grow 5 % annually.

  Due to our continued growth, we are now hiring a Global Client Manager for our Corporate Global Management Team in Wollerau, Switzerland.

  Job Description:

  In this role, you report directly to the Travel Retail Worldwide VP Global Client Management. You will be assisting the VP Global Client Management in the management of one of the client cluster to meet sales and profitability objectives.

  Your main responsibilities include:

  Achieve sell-in targets with retailer(s) across all TR regions & brands Monitor and manage retailer's inventory stock level and orders to ensure accurate sell-in and sell-out Lead newness presentation process (coordinate with the NY Marketing Teams) Lead the newness listing process (work with the D2R, Commercial and pricing Teams to ensure newness is listed on time). Consolidate newness by each region & ensure delisting strategies for important SKUs are aligned Maintain strong collaboration & communication both internally and with your retailer(s). Work closely with the Customer Service Team to monitor sales & play a key role in upcoming projects to be initiated with the retailer Work closely with the Commercial Teams to have a WW overview of the commercial offers for the upcoming year Consolidate/Track & update Trade Marketing calendars of Global accounts with strong collaboration with Lead RBDs and NY Brand teams Monthly reports and data analysis. Update, improve, and automatize the account dashboard to include. Shop trends (in total and by categories) and ELC market share Support the Global Client Management Team on all big forums (Top to Top, Trade Marketing Meeting, Annual negotiation)

  Qualifications

  We are looking for someone who brings:

  A completed Bachelors Degree in Supply Chain or related discipline. A Master's degree could be an advantage ca. 8 years of experience in a similar role in international matrix organizations Previous Consulting background or Retail experience could be an advantage Strong team player with outstanding attention to detail, able to work in dynamic environments with strong communication and project management skills Excellent analytical foundation and used to working in the imperfect data environment, solution-oriented and strong relationship builder across different levels of the organization Strong verbal/written English communication ability Advanced working knowledge of Excel (Pivots, Power Query, basic VBA). SAP, BI Analysis, and data management a plus International Travel Requirement

  We offer you:

  A fantastic opportunity to work in an international, fast-paced, and high-touch environment A nurturing and challenging culture that is respectful of our roots and promotes intensive career development across multiple functions To be part of a company that creates prestige beauty products that also advance sustainability and help contribute to a stable climate and a healthy, beautiful planet Inclusion, diversity, and equity which are natural extensions of The Estée Lauder Companies' values Amazing support for your work-life balance (gym allowance, only a 40-hour workweek, flexible hybrid working model) Personal development opportunities via our internal training hub, LinkedIn Learning, and external educational trainings Access to our employee staff shop, the possibility to buy Reka checks with a discount, and free parking spaces for all our employees

  Is this position relevant and interesting for you? Ayse will be happy to receive your online application now!

  Job: Supply Chain - Corporate

  Primary Location: CH-SZ-Wollerau

  Job Type: Standard

  Schedule: Full-time

  Shift: 1st (Day) Shift

  Job Number: 2313913

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