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Global Business Solutions Customer Success, Summer Intern - 2024 Start (Fixed-Term Contract)
Global Business Solutions Customer Success, Summer Intern - 2024 Start (Fixed-Term Contract)-November 2024
Madrid
Nov 1, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Global Business Solutions Customer Success, Summer Intern - 2024 Start (Fixed-Term Contract)

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

  We are now looking for talented individuals to join us in 2024 - people who want to inspire creativity and co-create the future with TikTok. Internships at TikTok aim to provide students the chance to work with our clients and teams to address key business problems and identify areas of growth for the company. With your education and experience, you will be able to take on real-world challenges from day one.

  The Southern Europe Global Business Solutions team is responsible for educating, inspiring and building relationships with large customers in the region. In this role you will participate in a program that exposes you to TikTok's business operations, connects you with interns and TikTokers, and invests in your personal and professional development. You may pick up new technical skills, while also building a relationship with a 1:1 mentor.

  Responsibilities include:

  - Establish and manage key strategic projects in partnership with Customer Success lead

  - Deliver key programs to retain and drive revenue growth

  - Continuous analysis of business results, support for Quarterly Business Reviews and Business Reviews for CSM team

  - Support ownership of key product strategy for agencies and large advertisers

  - Collaborate with internal teams globally across product, marketing, legal, engineering and sales

  Qualifications

  - Currently in your penultimate year pursuing a bachelors degree, or in your final year going on to study a Masters, graduating in 2025

  - English professional proficiency is required, as well as one of the following languages; Italian, Spanish, Greek or Portuguese

  - Work experience in Sales, Advertising, Consulting, Analysis, Customer Service, Marketing, Finance, Technical Sales, and Operations, or related fields

  - Project management experience and organizational skills, with the ability to navigate, innovate and implement ideas.

  - Demonstrated interest in digital and TikTok's ad solutions

  - Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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