Moody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply! You may be a perfect fit for this role or other open roles.
Moody's is a global integrated risk assessment firm that empowers organizations to make better decisions.
At Moody's, we're taking action. We're hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We're educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity
We strive to be a world-class sales organization with our customers' needs at the center of everything we do. Our client base at Moody's Analytics ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.
This is a customer-facing business development role, servicing some of the largest and most strategic customers of Moody's.
This role is part of Moody's Strategic Account Program and provides global support, financial and business analysis to the Global Business Directors (GBDs) in a highly complex environment. The mission of this position is to drive revenue and relationship growth by supporting the strategy and execution of the GBD and global account teams to maximize Moody's impact and value to the customer while growing revenue. The GBC acts as both a business and strategy manager, responsible for the collection, analysis, and presentation of global account metrics, account review, and account enhancements. As a relationship manager, each GBC articulates and distributes communications on account-specific tactical and strategic initiatives, high-level and long-term strategy, and the constant improvement of the customer experience.
Major responsibilities include:
Support the GBDs to grow and retain revenue, and actively grow the enterprise pipelineApproximately 80% of time is spent on client related activities and engagements - including development of global account strategy, tracking of sales pipeline and renewals, preparation for client engagements, development of thought leadership, and in-person customer meetings and eventsAttend approximately 20% of GBD's client meetings.Provide customers and Moody's senior leadership with an enterprise view of customers and solutions that resonate with customers, across all OUs; be responsible for promoting collaboration across regions and OUs, helping escalate and resolve issues and elevating relationships.Provide insight, analysis and support to the GBD in commercial, strategic partnership conversations with key accounts in the form of proposal support for new opportunities, analysis and planning for renewals, strategy and thought leadership sessions. Act as global point of contact on behalf of the GBD with the virtual team across Moody's in the form of global team meetings and calls, communications and in support of the global strategy for the customers. Actively develop best practices for global enterprise account management.Bring the voice of the customer back into Moody's by assisting the GBD in feeding back key concerns of our customers to Moody's senior leadership to help Moody's adapt to our customer needs, applying our learning to other accounts within the sector. Develop strategy and provide support for account contract creation and negotiation.Conduct business and strategy analysis, financial analysis and budget forecasting of data provided by the Operations team.Own and lead the account planning process with the GBDs.Research and profile customer organizational structures and areas of focus for C-suite engagement.Serve as core knowledge resource to the GBD, virtual team, peers and team members.
Qualifications
Masters degree in Business Administration (or Bachelor's degree in related field plus five years experience)Business and industry knowledgePrior experience in a strategy or business operating role within a top tier companyDemonstrated ability to think creatively & strategically on complex business issues of significant impact within an organizationDemonstrated ability to work effectively with multiple stakeholder groups and cross functional teams under time pressures and changing prioritiesDemonstrated ability to work with global teamsProject management skillsEffective decision making abilityEffective partnering and inter-personal skills to interface with customers, key stakeholders, executives, subject matter experts across clientStrong understanding of MS office products: Excel, PowerPoint and MS WordRequires steep learning curve, strong entrepreneurship as well as excellent verbal and written communication skills
For US-based roles only: the anticipated hiring base salary range for this position is [[$113,000]] to [[$170,000]] , depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role may be eligible for a completion bonus. Moody's also offers insurance and a discounted employee stock purchase plan for limited duration employees.
Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.
This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.
Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet
Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.