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General Supervisor DC Operations
General Supervisor DC Operations-September 2024
Lebanon
Sep 20, 2024
ABOUT MATTEL
Mattel creates innovative products and experiences that inspire, entertain, and develop children through play.
10,000+ employees
Consumer Goods & Services, Entertainment & Gaming
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About General Supervisor DC Operations

  Company Description CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

  Job Description The Opportunity: 

   

  The General Supervisor is responsible for planning, coordinating, directing and supervising warehouse activity to meet or exceed efficiency, quality, and safety goals, in a fast-paced environment. This includes the areas of receiving, warehousing, and shipping.

  What Your Impact Will Be: 

  ESSENTIAL DUTIES AND RESPONSIBILITIES

   

  To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodations. This list is not all inclusive.

  Supervises, directs, and guides warehouse supervisors and leads.Utilizes mainframe systems, database applications, spreadsheets, forecast information, and actual data to set plans for staffing and workflow timing.Coordinates workflow and staff scheduling based on inbound and outbound needs.  Sets staffing plan for each shift on a daily basis.Ensures that organizational labor efficiency goals are met and maintained.Ensures accountability for all levels of operations staff are met and exceeded.Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as inventory control, traffic, human resources, training, security and facilities.Coordinates activities of distribution warehouse with activities of other Mattel distribution centers and their departments.Establishes operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory.Assigns employees to specific tasks and or special projects as needed.Analyses information and implements changes to improve quality, efficiency, and safety.Analyses data to determine root cause and implements corrective actions based on the findings.Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.Work with HR and other Management staff to resolve employee relations issues.Directs reclamation of damaged merchandise as required.Develop and fosters a culture around safety and 5SWorks on special projects as instructed by the Manager of Distribution Services. SUPERVISORY RESPONSABILITIES

  Manages supervisors who oversee employees in Distribution Center operations.Manages non-supervisory employees in accordance with the organization's policies, practices, and applicable law.Other supervisory responsibilities include but are not limited to: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications What We’re Looking For:

  EXPERIENCE AND EDUCATION

  Bachelor’s degree (preferably with concentrations in Operations Management, Supply Chain, Logistics, Industrial or Logistics Engineering) Five or more year of experience KNOWLEDGE AND SKILLS

  Able to collaborate with supervisory staff, management, executive staff, and corporate partners. Skilled at creating and maintaining functional and cross-functional partnerships. Strong writing skills. Able to write reports and correspondence. Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/ procedures, operating and maintenance instructions. Strong oral communication skills. Able to speak effectively before groups of employees, management customers, executives, and other corporate partners. Strong analytical and reasoning skills. Able to analyses and interpret reports, graphs, and other data. Strong mathematical skills- ability to calculate figures such as percentages, volume, cost, time. Experience working in a warehouse or logistics environment preferred. Bilingual (Spanish) preferred. EQUIPMENT

  To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodation.

  Computer with Windows based operating systemMicrosoft Office (intermediate or above)AS-400 operating systems preferred.Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves. Additional Information Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

  What It’s Like to Work Here:

  We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results. Who We Are:

  Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

  Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

  Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

  Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, military spouses, individuals with disabilities, and those of all sexual orientations and gender identities.

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