The Opportunity

　　Delaware North Gaming is hiring a full-time Gaming Shift Supervisor to join our team at Southland Casino in West Memphis, Arkansas. In this thrilling location and endless opportunities to provide exceptional guest experience, you will never have a dull day on the job. As a Gaming Shift Supervisor, you will be overseeing the gaming department operations and team members, ensuring superior guest service is being provided, and rules and procedures are followed. You will also be acting as the manager on duty for the overall operation of the video lottery gaming facility.

　　Pay

　　$25.00 - $27.00 / hour

　　Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

　　Weekly pay

　　Employee assistance program

　　Training and development opportunities

　　Employee discounts

　　Flexible work schedules

　　Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

　　Responsibilities

　　Ensure adequate staffing by monitoring guest volume and wait times

　　Conduct team member hiring, training, development, performance reviews, and corrective counseling

　　Supervise authorization for jackpot payouts in compliance with state and company regulations, policies, and procedures, and investigate and resolve guest issues

　　Supervise work through planning and scheduling of work assignments and performance development

　　Work closely with all departments to ensure that the operation is running efficiently and effectively

　　Qualifications

　　Associate degree

　　Ability to obtain a West Virginia State Gaming License

　　Minimum six months’ gaming experience

　　Intermediate computer skills including Microsoft Word, Excel, and Outlook

　　Capacity to work weekends, holidays, and swing shifts

　　Shift Details

　　Evening shift

　　Holidays

　　Weekends

　　Every weekend

　　8 hour shift

　　Overtime as needed

　　Overnight

　　Who We Are

　　Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.