Home
/
Customer Service
/
Full-Time Store Support Lead
Full-Time Store Support Lead-July 2024
Cape Coral
Jul 31, 2026
ABOUT KOHL'S
Kohl’s is an omnichannel retailer with over 1,100 stores stocked with amazing products—including national and exclusive brands their customers know and love. The company’s purpose is to inspire and em
10,000+ employees
Consumer Goods & Services, Fashion & Beauty
VIEW COMPANY PROFILE >>
About Full-Time Store Support Lead

  Required Early Morning (5am-5pm) Availability At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience to our customers. About the Role In this role, you will efficiently and effectively support the executive team and associates in the administrative and operational functions of the store. You will use the latest technology to support store functions and ensure day to day communication is directed appropriately.

  Key Accountabilities

  Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program.

  Drive sales

  Drive sales by providing an inspiring environment that motivates customers to add to their basketBuild trust to solve the customer shopping needsLeverage omni channel offerings to deliver a frictionless customer experienceAccurately deliver on our operational processes, BOPUS, BOSS, MLS, SFSBuild rapport and make a genuine connection with the customerAcknowledge and assist customers through our company programsComplete transactions accurately and efficiently while engaging customersCourteous and responsive to requests and questionsAnswer questions quickly and accuratelySupport and effectively resolve store associate and administrative needs through:Timely execution of store payroll, scheduling, cash office, and supply orders.Demonstrate Digitally Savvy behaviors through effective use of company tools and technology to plan, communicate and share information with team members.Organizes, supports and processes all steps in the associate lifecycle.Responsible for maintaining and resolving in store technology resources and tools.Evaluates and assesses workforce needs, able to lead work efforts, and direct team members.Communicate and guide store issues through resolution.Responsible for maintaining and resolving in store technology resources and tools.Follow company best practices and standards.Assist store executive team with onboarding and orienting new associates and supports continued training.Support store as needed with additional workload.

  Essential Functions

  The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions. The company may revise this job description from time to time.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

  Ability to perform the Key AccountabilitiesAbility to maintain prompt and regular attendance as set by the company.Ability to comply with dress code requirements.Ability to learn and comply with all company policies,procedures, standards and guidelines.Ability to receive, understand and proactively respond to direction from supervisors/managers and other company personnel.Ability to work as part of a team and interact effectively with others.Ability to work in a fast paced environment and accomplish multiple tasks within established timeframes.Ability to satisfactorily complete company training programs.Basic math and reading skills, legible handwriting, and basic computer operation.Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.Availability to work days, nights, and weekends.Perform work in accordance with the Physical Requirements section.

  Physical Requirements

  Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.Ability to stand and/walk for the duration of a scheduled shift (at least 8 hours).Ability to visually verify information and locate and inspect merchandise.Ability to wear a face mask or covering and other personal protective equipment.Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to curbside, truck unload, etc.

  Preferred Qualifications

  Professional administrative/office support experienceClient facing Retail or Service Industry experienceKnowledge and skills in the use of industry-standard computer application softwareExcellent written and verbal communication skills with the ability to influence in a clear and concise mannerNaturally curious; desire to learnCommitment to valuing diversity and contributing to an inclusive work environment

  Pay Starts At: $12.50

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Cashier - AISIN Texas Corporation
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Field Service Engineer
Job Description As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every
Customer Service Clerk- Evanston Hospital
Job Description The Customer Service Coordinator (CSC) position is responsible for providing exceptional service and communication to both internal and external customers in a professional manner. Th
Bilingual Claims Customer Care Associate
Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for thi
Global Account Manager - Prisma Cloud
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a worl
Customer Specialist - Part Time
6148 - Green Brook - 106 Route 22 West, Green Brook Township, New Jersey, 08812 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an ico
Customer Service Representative II (B2)
Job Description Customer Service Representative (CC LSG/LPG Quotes) Reports to: Team Leader, Customer Service Group / Division: Career Band: 2 Position Summary: The Customer Service team are responsi
Customer Relations - Coordinator II (Hybrid)
7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! ABOUT THIS JOB The Customer Relations Coordinator II ensures coverage of the custo
Customer Service Lead Clerk
Company Name: Ruler Foods Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and cl
Teller I {East Greenbush} PT 20 Hours-Bilingual Spanish Preferred
Hours 20 Pay Range $20.00 - $27.50 hourly Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex fin
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved