Description

　　The Fraud Specialist position is responsible for finding, documenting and maintaining, all Customer/ FBA/Vendor/Retail fraud. They will be the link between Corporate Teams and the Fulfillment Center, as well as between the other return centers. The Fraud Specialist position plays an integral role in the return center by stopping fraud from being processed, stopping bad actors from being reimbursed and reducing controllable expenses. The Fraud Specialist will be responsible for the tactical and strategic handling of all fraud items, they will ensure controls are in place and the team is educated on how to spot fraud. This person will maintain a physical area where fraud items will reside until resolution, if sidelining items is absolutely necessary. The Fraud Specialist will assist the Operations team with ongoing fraud training for Problem Solve, conduct stand up announcements on fraud awareness and identification, and conduct audits on fraud detection. This individual will be required to submit a daily and weekly summary of all fraud cases, Bad Returns, Workflow submissions along with pending fraud and required resolution.

　　We are open to hiring candidates to work out of one of the following locations:

　　Huntley, IL, USA

　　Basic Qualifications

　　1+ years of Microsoft Office products and applications experience

　　High school or equivalent

　　Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

　　Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

　　Work 40 hours/week, and overtime as required

　　Preferred Qualifications

　　Ability to communicate effectivelyAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

　　Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.