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Fraud Investigator
Fraud Investigator-March 2024
Krakow
Mar 27, 2025
ABOUT UBER
At Uber, we reimagine the way the world moves for the better.
10,000+ employees
Technology
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About Fraud Investigator

  About the Team

  Our Fraud & Risk team is dedicated to the prevention of fraudulent and illicit behavior. We ensure this by driving investigations of accounts, orders and identities.

  We are currently looking for candidates with an analytical attitude, who loves to dig into details and is ready to go above and beyond to prevent fraudulent activities and mitigate financial losses!

  What you'll do

  Working directly with the Central Ops Marketplace team.

  Intensify trends and prepare scalable end-to-end solutions to various stakeholders. Coordinate and supervise setting up trend resolutions.

  Work with Automation POCs to design/manage/leverage sophisticated automated risk processes.

  Contribute to the creation and maintenance of relevant documentation and dashboards.

  Provide training and mentoring for new S2s.

  Build and own new risk processes

  Explore, and tackle gaps in current fraud processes

  Drive key performance risk metrics

  Monitor rules hits and adapt them to increase accuracy and trade off Precision/Recall

  Provide relevant input to fraud-related support processes

  Organize/provide ad-hoc checks for key partners (Risk, Regional Ops, Regional CommOps)

  What you'll need

  Excellent knowledge of risk processesExcellent SQL, G-Sheets and data analysis skillsAbility to present data and findings in a useful and meaningful wayAbility to handle partners from various backgrounds and various teamsAbility to structure documentation and sophisticated processes into SOPs and other relevant formatsGood interpersonal skills in order to provide learning experiences and conduct effective stakeholder communication

  We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

  Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

  *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].

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