Home
/
Customer Service
/
Float Sales & Service Representative (Floating Teller)
Float Sales & Service Representative (Floating Teller)-November 2024
Charlotte
Nov 21, 2024
ABOUT FIRST CITIZENS BANK
First Citizens Bank is a full-service financial institution with nearly 550 locations nationwide.
10,000+ employees
Financial Services
VIEW COMPANY PROFILE >>
About Float Sales & Service Representative (Floating Teller)

  Overview

  Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

  The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

  The successful candidate will demonstrate:

  Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

  Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

  Adaptability: Has the ability to learn and adapt quickly to new information and technology

  Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

  Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

  Agility: Able to process information and move quickly through problem resolution

  Responsibilities

  This is a float position and will require travel to provide coverage to eight branches in the Charlotte area including Concord and Huntersville. Mileage will be reimbursed.

  The essential functions of the job include, but are not necessarily limited to, the following:

  Engaging customers in conversation to understand their banking needs and preferences

  Processing transactions accurately and efficiently

  Providing assistance with account servicing needs

  Facilitating customer awareness and education of bank services, including digital banking capabilities

  Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

  This position will provide coverage to multiple branches.

  Qualifications

  High School Diploma or GED and 6 months customer service experience

  Preferred Area of Experience: Sales

  License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Required

  Skill(s): Financial literacy, Knowledge of retail banking products and services

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Healthcare Representative - Albany, NY
Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a differ
Coordonnateur/Coordonnatrice Service Temps plein Winners/Homesense-Sherbrooke
Jenna a découvert la COLLABORATION au travail chez TJX Ce que Jenna aime le plus dans son travail chez TJX, c'est d'exploiter les forces propres à chacun et de les utiliser pour atteindre des objecti
Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Cust
Teller Full Time South Los Angeles
Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our Well Life approach to supporting employees' career aspirations, work-life balance
Pharmacy Customer Service Associate
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In ac
Client Service Coordinator - 000459
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterin
Teller
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Part Time Teller
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work
Client Service Representative
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms
Retail Loss Prevention Tactical Customer Service Associate
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to st
Copyright 2023-2024 - www.zdrecruit.com All Rights Reserved