Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description B2B Fintech Partnerships Team – Account Management
The VCS B2B Fintech Partnerships team is a part of Visa Commercial Solutions ,VCS, a key pillar of Visa’s New Payment Flows. VCS has overall responsibility for all aspects of business strategy, development and management of B2B products, platform, and information management aimed at tapping into the 120T dollar global B2B opportunities for Visa. VCS products serve small business, middle market and large multinational companies, governments, and commercial supply chain B2B segments.
Within VCS, the B2B Fintech Partnerships team drives growth by developing new partnerships, identifying new solutions, and solving for differentiated payment flows. These partnerships cover the most creative fintechs and key players in the B2B and Travel and Expense procure to pay process. The team is growing revenue by working with numerous dynamic B2B start-ups in the payments ecosystem. This role, the Fintech Partnerships Sr. Manager is focused on the account management of existing clients within various verticals within the commercial payments space. This role will support the B2B Fintech Partnerships Business Development teams selling to fintechs in this space, onboard newly signed fintechs and seek growth opportunities to deepen their relationship with Visa.
Job Description And Responsibilities
The Fintech Partnerships Sr. Manager is responsible managing a portfolio of current and future Fintech partners to grow Visa B2B payment volume in the commercial payments space. The role requires an experienced account management professional with knowledge of commercial B2B payables who can manage clients, develop account strategy, and manage the teams needed to bring their clients goals to fruition. The B2B Fintech Partnerships team works closely with Visa’s core card product and digital solutions as well as other stakeholders such as Finance, Legal, Marketing, Financial Institution sales etc. teams to manage ongoing and new partnership agreements and deliverables. These deliverables are complex, strategic and cross-functional in nature with deep partnership required from this role across the business. The role reports to the Director of B2B Fintech Partnerships.
Account Management:
Lead relationship management for a portfolio of Visa’s B2B fintech partnerships and provide best in class service to ensure that clients’ business objectives are met and the partners are fully educated on Visa products and opportunities.
Develop and execute customized account strategy, objectives and plans to increase revenue and market share for strategic partner accounts.
Lead the development and negotiation of contracts by working with various internal stakeholders and building relationships with strategic partner executives for B2B fintech partners already under contract.
Report and manage client performance.
Conduct regular reviews which includes weekly meetings, onsite visits, QBRs, etc. to ensure Visa continues to delight the customer and identify future growth opportunities.
Proactively champion your accounts across Visa and succinctly provide client insight on corporate strategy, growth, roadblocks, financials etc.
Execution:
Work with cross functional teams to ensure partner implementations are on track and delivering against plan
Proactively identify and solve complex problems that impact the management, relationship, and direction of the business
Take the lead in solving the problems that arise during the execution of programs with partners
Communication:
Proactively educate the Visa organization on market developments and partner opportunities
Report to and interact with management to indicate the status of the partnership progress
Foster in depth and productive relationships at all levels with the client and within Visa
This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.
Qualifications Basic Qualifications
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
A minimum of 3 years business experience with related account management experience
B2B Payments or financial services industry experience preferred
Demonstrated track record of planning, managing and closing a complex, competitive sales efforts and managing deals from negotiation to closing and through delivery
Proven record of implementing strategic initiatives, policies and operational decisions
Strategic thinking and thought leadership
Teamwork, interpersonal and relationship-building skills, and ability to lead by influence and example
Proven ability to partner, communicate manage and navigate through multiple disciplines and organizational groups
Experience managing up, building Executive Level communications and delivering presentations
Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
Executive presence, exceptional written and oral communication, including large group presentations
Team oriented, collaborative and flexible
Ability to influence and work within matrixed environment
A willingness and ability to be flexible and do what is needed across the team
Additional Information Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 184,600 to 240,000 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.