8988BRCompany Summary:As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employers by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.comAuto req ID:8988BRExternal Job Title:Collections SpecialistPosition Responsibilities:

　　Responsibilities and duties include but are not limited to:

　　Work with Management to design and implement different structures, strategies, and procedures that will enable to exceed their goals.

　　Making outbound collection calls in a professional manner while keeping and improving customer relations.

　　Contacts clients prior to payment due date in an effort identify and resolve payment delay matters before the invoice ages past due.

　　Resolves client-billing problems, contracts and rescues accounts receivable delinquency, applying good customer service in a timely manner.

　　Review and monitor assigned accounts and all applicable collection reports.

　　Works with management team of Collections for implementing process improvements and policies that contribute to accurate invoicing.

　　Emails/Mail correspondence to customers to encourage payment of delinquent accounts.

　　Identify and report to management collection issues attributing to account delinquency.

　　Works closely with project managers, sales teams, collections manager, billing and cash posting teams.

　　Demonstrated use of effective collections techniques and negotiation skills while keeping and improving customer relations.

　　Ability to present information clearly and effectively when addressing individuals or groups of people. Ensures compliance with applicable internal policies and procedures and regulatory requirements. Thorough knowledge of international collection techniques, policies, and procedures

　　Strong collaboration skills and ability to coach others and provide constructive feedback

　　Work Location:Philippines, Makati City Qualifications: Experience and Skills

　　The ideal candidate for this position will have a minimum of 3 years of corporate collections experience with global clients in a large customer base.

　　Strong communication, problem solving and analytical skills required

　　Ability to work independently and to adapt to a fast changing environment.

　　Demonstrated leadership skills.

　　Proficiency in Microsoft Office including Excel, and Word.

　　Experience in computer software environment is preferred but not required.

　　Must have attention to detail with an eye for accuracy.

　　Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

　　KSA's

　　Graduate degree preferred Finance, Business or Accounting.

　　At least three years of global collection experience.

　　Strong understanding of the all accounts receivable processes, including billing.

　　Excellent interpersonal, communication, analytical, written and time management skills.

　　Proficient with Microsoft Excel.

　　Knowledge of Costpoint, Getpaid applications a plus.

　　Ability to prioritize and work in a fast paced, time sensitive environment.

　　Self motivated and detail oriented.

　　Travel Requirements:NoApplicant Privacy Notice:Deltek is committed to the protection and promotion of your privacy. In connection with your application for employment with us at Deltek, it is necessary for us to collect, store and use information about you (“Personal Data”) to administer and evaluate your application. We are the “controller” of the Personal Data you provide us and will process any such Personal Data in accordance with applicable law and the statements contained in this Employment Candidate Privacy Notice (https://education.deltek.com/web/du_internal/Recruitment/Applicant Privacy Notice.pdf) . Additionally, we have not sold and do not sell Personal Data you provide to us through the job application process.Business Summary:Interested in joining a global finance team that empowers our project-based customers around the world to build cities and launch spacecraft? Want to be part of a team that embraces career growth through world-class training and investing in each team member’s development? This is your opportunity to work for an award-winning company with a dynamic growth strategy and a Finance team committed to bringing passion, integrity and customer focus into everything we do. We value flexibility, collaboration and work-life balance, coming together both in-person and remotely.