Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Essential Job Functions:
• Promote trust and respect among associates, with a positive attitude.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with preparing store signage and ensure accuracy. Ensure all tags & signs are hung & displayed in a timely manner. Assist with new and ongoing special program and promotions. Implement accurate and timely price changes, additions, deletions for new and existing items using the pricing software. Sort, log, and distribute price change paperwork, labels, and tags. Provide guidance & assistance for ordering & receiving tags. Assist with store pricing audits. Research price discrepancies to ensure data integrity. Conduct audits to ensure shelf and pricing systems are integrated. Create and review maintenance reports. Stay current with present, future, seasonal and special ads. Collaborate with team members to encourage teamwork. Adhere to all local, state and federal laws, and company guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum Position Qualifications:
Must be 18 or older Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, subtraction)
Desired Previous Job Experience:
Retail experience Second language (speaking, reading and/or writing)
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening; Overnight
Regions: Mid-Atlantic
States: Virginia
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: VA || Richmond || 3507 W Cary St || 23221 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None