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Field Service Representative
Field Service Representative-October 2024
Edmonton
Oct 29, 2024
ABOUT EATON
We’ve made a promise to improve the quality of life for people everywhere. We’re taking the lead on the most meaningful trends shaping the world today
10,000+ employees
Engineering, Manufacturing
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About Field Service Representative

  Eaton's Electrical sector is currently seeking a Field Service Representative to join our team. This position is based at our Edmonton, AB facility and offers benefits from Day 1.

  What you'll do:

  Under the direction of the District Manager, this position is responsible to provide field service engineeringand technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

  In this function you will:

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations

  • Skilled proficiency in the following:

  o Basic Test Equipment Operation

  o Basic Troubleshooting Techniques

  o Intermediate Test Equipment Operation

  o Advanced Troubleshooting Technique

  Qualifications:

  Basic (Required) Qualifications:

  • Post-secondary degree/diploma in Electrical Engineering or Electrical Engineering Technology/ CET from an accredited institution.

  • 1-3 years of experience evaluating and servicing electrical distribution or control systems.

  • Legally authorized to work in Canada without company sponsorship.

  • Business travel to customer sites required.

  • Required to travel to United States for training on safety and Eaton products.

  • Possess and maintain a valid and unrestricted driver's license.

  Position Criteria:

  • Excellent communication and interpersonal skills.

  • Strong analytical aptitude and complex problem-solving skills.

  • Intermediate/advanced knowledge of Microsoft office applications.

  • Effective time management, prioritization and project management skills.

  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.

  • Understanding of the company's and competitor's electrical, electronic and mechanical products.

  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable.

  • Experience performing power quality measurements, troubleshooting, and analysis is highly desirable.

  • Experience with protective relays is highly desirable.

  We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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