Job Description

　　About Thermo Fisher Scientific

　　Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team of more than 130,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

　　Division

　　As part of the Instrument and Enterprise Services (IES) team (ULS (Unity Lab Service) brand), you have the opportunity to join a community of engineers who have strong customer relationships and solid technical knowledge within our Laboratory Products Division (LPD).

　　How you will make an impact?

　　We enable our team members to work autonomously and provide field service support to healthcare, science, and education customers while building professional skills at the same time!

　　What you will do

　　Field Service Engineers are considered "remote" colleagues since they commute daily to customer sites to provide service. As such, Field Service Engineers are provided with a Fleet vehicle to allow for travel to multiple customer locations in their defined service area. Some overnight travel will be expected to service customers and participate in training programs.Repair, install, and maintain a variety of Laboratory Equipment Products incubators, centrifuges, cold storage (refrigerators and freezers) and other equipment as needed.Provide support on qualification/validation of supported product lines.Assist with On-Boarding/Training of new engineers.Schedules and completes detailed preventative maintenance service to assure peak uptime of customer equipment.Understand customers' needs to best promote service contracts, services, and new equipment.Handle expenses and spare part inventory in a timely and accurate manner.Document daily service actions through the company work order database.Maintains courteous and knowledgeable communication with customer to ensure alignment of all aspects of the service event (status, cost, scheduling, etc.).Act as lead engineer on larger projectsUp to 50% travel in the Boston/Cambridge area

　　How will you get here?

　　Education

　　Minimum education requirement is an Associates Degree in Electronics or Engineering required or 3+ years equivalent education/experience.Accredited trade school certification- HVAC/R or Electronic Technician preferred.Bachelors degree preferred.EPA Certification preferred.

　　Required qualifications

　　Position may require Covid-19 vaccination and/or routine testing, per client discretion.

　　Knowledge, Skills, Abilities

　　Strong electronic/electrical and mechanical background preferred, refrigeration experience a plus.Advanced knowledge working with basic test equipment such as DMM, tachometer, temperature devices, etc.Shown proficiency in servicing laboratory equipment.Proven track record to mentor and train other engineers with difficult service calls that require technical expertise.Ability to operate computers, smartphones and related software efficiently.Ability to work independently diagnosing and fixing with schematics, diagrams, service manuals and other user documentation.

　　Work Environment

　　Ability to lift 50 lbs with assistance, and carry 25-30 Lbs. continuously throughout the day.Must adhere to customer clean room environments and wear appropriate Personal Protective attire as required.Ability to drive frequently within territory and travel overnight if required.Must have a valid driver's license and a safe driving record.

　　At Thermo Fisher Scientific, each one of our 150,000 extraordinary minds has a unique story to tell. Join us and contribute to our mission.

　　Apply today! http://jobs.thermofisher.com

　　Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.