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Facility Supervisor of Hospital Operations
Facility Supervisor of Hospital Operations-March 2024
Worcester
Mar 16, 2025
ABOUT THE COMMONWEALTH OF MASSACHUSETTS
Purpose. Impact. Change. The Commonwealth of Massachusetts is committed to providing transformative services for its citizens today and in the future.
10,000+ employees
Government, Client Services
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About Facility Supervisor of Hospital Operations

  Job Description

  The Massachusetts Department of Mental Health (DMH) is seeking an experienced facilities management professional to join our team as the Facility Supervisor of Hospital Operations. In this role, you will play a vital role in ensuring the seamless day-to-day operations of our hospital facilities. Reporting directly to the Area Facility Manager, your responsibilities will encompass a diverse array of tasks aimed at maintaining the continuous functionality of the hospital and promoting a safe and efficient environment.

  The schedule is as follows : Monday - Friday 7:30am - 3:30pm, with Saturday and Sunday as your days off.

  This role will contribute to the overall efficiencies and financial health of the facility by implementing and monitoring systems and supervising a dedicated team of mechanical equipment maintenance professionals. Additionally, you will utilize sophisticated software to streamline maintenance work orders, equipment management, and project tracking through the Capital Asset Management Information Systems (CAMIS).

  Duties and Responsibilities (these duties are a general summary and not all inclusive):

  Oversee the maintenance of critical mechanical equipment and systems, including generators, fire protection, elevators, HVAC, boilers, plumbing, electrical, and security, ensuring optimal functionality through regular inspections and proactive problem-solving.Lead and supervise a diverse team of facility staff, including plumbers, electricians, carpenters, and groundskeepers, ensuring compliance with collective bargaining agreements, timely completion of employee performance reviews, and continuous professional development.Manage contracts for building services, collaborating with hospital business units to ensure contractual compliance, timely payments, and annual evaluations to uphold service levels.Coordinate space planning in collaboration with other business units, allocating space for hospital staff and tenant agencies, and contribute to budget preparation and monitoring for facility operations.Effectively manage the use of supplies, state vehicles, and their maintenance, ensuring adherence to Office of Vehicle Management policies, EPA reporting policies, and applicable regulations.Collaborate with the Area Facility Manager and budget teams to develop and monitor operating and capital budgets for building operations, preparing project funding requests and overseeing procurement processes.Utilize the Capital Asset Management Information Systems (CAMIS) for data management, addressing maintenance work orders, preventative maintenance, equipment management, and project tracking.Ensure compliance with hospital standards and regulatory requirements, including the Joint Commission, National Fire Protection Association, and Centers for Medicare & Medicaid, by participating in the Hospital's Environment of Care Program.Conduct regular meetings with building occupants to address their needs and communicate proper equipment use and care, while also participating in safety programs and overseeing workplace safety and compliance.Actively contribute to cross-agency initiatives for renovations, capital projects, and emergency planning, serving as a leader in the Emergency Management Task Force and recommending and implementing policy enhancements in line with DCAMM standards.

  Required Qualifications

  Ability to organize data into comprehensive reports, charts, graphs and tables.Ability to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations. Excellent communication and presentation skills.Knowledge of the principles and practices of management including behavioral techniques, planning, forecasting, organizational development, etc. Knowledge of work simplification methods. Ability to adjust to varying or changing situations to meet emergency or changing program requirements.

  Preferred Qualifications

  Proficiency with MS Office including Outlook, Teams, Word, Excel, and PowerPoint.Given the population served, bilingual or multilingual fluency.

  About Worcester Recovery Center and Hospital (WRCH):

  Located on over 100 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations.

  WRCH provides inpatient services to 290 adults, inclusive of a Deaf Inpatient Mental Health Service, and 30 adolescents on the ACCU.

  DMH Mission Statement:

  The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research

  Pre-Offer Process:

  A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

  Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

  Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website

  If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

  For questions, please contact Terrence Houston in Human Resources at 508-368-3379.

  COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.

  Qualifications

  MINIMUM ENTRANCE REQUIREMENTS:

  Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in: business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

  Substitutions:

  I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

  II. An Associate's degree in a related field may be substituted for one (1) year of the required experience.

  III. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

  IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

  V. A Doctorate degree in a related field may be substituted for the required experience.

  Comprehensive Benefits

  When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

  Want the specifics? Explore our Employee Benefits and Rewards!

  An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

  The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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