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Facilities Manager (Remote in NC, SC, or GA)
Facilities Manager (Remote in NC, SC, or GA)-March 2024
Raleigh
Mar 17, 2025
ABOUT FIRST CITIZENS BANK
First Citizens Bank is a full-service financial institution with nearly 550 locations nationwide.
10,000+ employees
Financial Services
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About Facilities Manager (Remote in NC, SC, or GA)

  Overview

  This position supports the maintenance, business operations, and physical assets of Bank facilities at an advanced level of scope and ability. Ensures department activities and methodologies create value for the Bank, as well as align with business goals and objectives. Implements policies or procedures that enforce regulatory and corporate policy compliance. Maximizes operational efficiencies, improves service delivery, and manages risks through the research and recommendation of industry best practices.

  This is a remote eligible opportunity only in the listed states: North Carolina, South Carolina, or Georgia

  Responsibilities

  Facility Support - Oversees maintenance and repairs efforts towards the functionality of Bank facilities. Dispatches and ensures timely completion of work order requests. Manages preventative maintenance activities and schedule to minimize disruption in business operations. Performs facilities inspections, provides reports, and develops effective asset management strategies. Aids execution of department projects including major works, renovations, capital improvements, relocations, mergers, acquisitions, and other special initiatives. Assists with emergency preparedness plans, standard operating procedures, and playbooks.Facility Service - Develops relationships with clients, business partners, and vendors to facilitate excellent service delivery and achieve high customer satisfaction ratings. Monitors internal service level standards and key performance indicator metrics. Implements solutions to address any service or performance deficiencies.Vendor Management - Manages vendors including effective work order communications, invoice management, performance & accountability monitoring, network optimization recommendations, and vendor procurement activities.Budget Planning - Provides development and oversight of capital and expense budgets, including business case recommendations for proposed major expenditures or budget variances. Reports on budget performance and plan versus actual variations. Identifies cost savings and cost reduction opportunities.Qualifications

  Bachelor's Degree and 2 years of experience in Corporate Real Estate Facilities/Facilities Management OR High School Diploma or GED and 6 years of experience in Corporate Real Estate Facilities/Facilities Management

  Additional Qualifications:Experience with CRE facilities and maintenance requiredExperience managing electrical and mechanical vendors required Experience performing in-depth building assessments required Ability to communicate and collaborate effectively required 30% percent travel required Commissioning background preferred Financial Services experience preferred

  Preferred Certifications: ASHRAE, BOMA, and/or IFMA

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