Job Description Summary

　　The Military Field Service Representative will provide on-site technical assistance to Military organizations meeting both business and contractual objectives. Additionally, while acting as a liaison between the GE Aerospace factory and customer, the FSR will support the operation, management, repair and maintenance of the F110 product line, requiring experience in the operation, intermediate and test cell operations, primary location at Shaw AFB, South Carolina, additional roving of assigned USAF and Air Force Reserve Bases.

　　Job Description

　　Essential Responsibilities:

　　Provide interpretation of data and technical instructionsProvide technical assistance in the identification of and instructions on the use of special tools and handling equipmentRecommend and develop local informal training programs in support of maintenance and troubleshooting tasksReview reported malfunctions and assist with fault analysisProvide technical assistance and support to resolve maintenance problemsReview effectiveness of maintenance actions to identify training needs and improve maintenance practicesAssist customer with logistics tasks including work scope reviews, maintenance scheduling, data recording and hardware tracking / availabilityUnderstand the operation of business tools to assist the customer in areas such as spare parts ordering, issue resolution, provisioning, & other business processesApply Lean Six Sigma analytical tools to assist the customer with root cause analysis, issue resolution and trend analysisDemonstrate best methods of disassembling, repairing, and assembling engines and engine componentsServe as liaison between customer and factory personnel related to maintenance, logistical and operational tasksClear and concise reporting of field events to GE Product Support Engineering (PSE)Proactive engagement with activities aimed towards reduced customer cost of ownershipApplies business skills to drive customer satisfaction & product performance to enhance business growth

　　Qualifications/Requirements:

　　Bachelor's Degree from an accredited college or university (or a High School Diploma / GED with a minimum of 4 years of experience in a field service / maintenance position as a Military Field Service Representative)Minimum of 3 years of field maintenance, modification, and repair experience on propulsion system productsAbility to sit on-site in Shaw AFB, SC full time, 5 days/week.

　　Eligibility Requirements:

　　Ability and willingness to travel as required.Ability and willingness to obtain and maintain a U.S. Government Secret ClearanceAbility and willingness to relocate to domestic or international locations to support the needs of the businessAbility and willingness to successfully complete all requirements for domestic and international customer assignments. Desired Characteristics:Strong customer interaction and communication skillsStrong interpersonal and leadership skillsProven analytical and quality improvement abilityDemonstrated proficiency in repair troubleshooting, shop operations and testing of assigned programs / hardwareAble to work with and make formal presentations to all levels of maintenance, engineering, and managementProject management experienceDemonstrated ability to lead and influence GE customers and peersPossess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel including the ability to express thoughts in both oral and written communicationsPossess the ability to work independently, without technical guidance and to perform all required work tasksPossess a high degree of tact, diplomacy, and ability to work and cooperate harmoniously with customer personnel

　　Additional Information:

　　The salary pay range for this position is $85,900 -$114,500-$143,100. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan.GE provides a comprehensive benefits package that provides access to plans which support the overall wellbeing of our employees and their dependents. These benefits include, but are not limited to, health care coverage (medical, dental, vision, pharmacy), a retirement plan that includes Company Retirement Savings and a 401K with Company matching, Life Insurance options, Disability coverage, paid time-off, EAP, and more.

　　This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment.

　　Additional Information

　　GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

　　GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

　　Relocation Assistance Provided: Yes

　　#LI-Remote - This is a remote position