JOB DESCRIPTION

　　Expert Brand Protection Analyst

　　Wilmington, DE

　　Monday-Friday, 8:00am - 5:00pm ET

　　Hybrid Work Model

　　Want to be part of something bigger?

　　We do too.

　　Expert Brand Protection Analyst

　　If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 8,000+ people around the globe.

　　As an Expert Brand Analyst on our Digital Brand Services team, you will be supporting customers with enforcing their brand rights and recovering strategic domain names through the sending of cease and desists letters as well as filing domain disputes. Additionally, you will be part of a global team with opportunities to support our customers and team members internationally. If you are a highly motivated and driven individual who is internet savvy and seeking a career working with cutting edge technology and global branding, this could be the perfect opportunity for you.

　　Some of the things you will you be doing

　　• Provide exceptional customer service to both internal and external customers

　　• Providing strategic advice to customers to help build a comprehensive brand protection strategy

　　• Cooperatively work with global teams and customers to ensure alignment with customers' acquisition or recovery and enforcement strategy

　　• Proactively anticipate client concerns and provide solutions

　　• Conduct background investigations, research, and analysis around trademark infringement and brand abuse

　　• Analyze the content of websites to identify infringing content

　　• Draft complaints related to domain names (UDRP, DRP & URS)

　　• Overall case management of enforcement work in progress

　　• Coordinate with internal teams to transfer in domain names that have been acquired/recovered

　　• Ability to be a self-starter and work in a fast paced environment

　　What technical skills, experience and qualifications do you need?

　　• Paralegal certificate, related independent courses, experience in Intellectual Property Law, Trademarks and/or online brand protection experience preferred

　　• Experience in a technical and/or data analysis role; research or technical background beneficial

　　• Outstanding written and verbal communication skills

　　• Strong Microsoft Office skills including Outlook, MS Excel and Word

　　• Ability to work independently, as well as, in a team orientated environment

　　• Exceptional organizational skills with the ability to prioritize work unsupervised, under pressure in a busy environment

　　• Previous experience of producing quality results with a high attention to detail

　　• Ability to be direct, open, and honest when dealing with customers and coworkers

　　• Previous experience working within a technology driven environment is a bonus

　　#LI-CS1 #CSCDBS

　　#INDS

　　ABOUT US

　　CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

　　CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

　　Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

　　Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

　　WHY WORK WITH CSC?

　　At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

　　CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

　　CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.