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Expansion team lead , Global Selling, Taiwan
Expansion team lead , Global Selling, Taiwan-September 2024
Taipei City
Sep 22, 2024
ABOUT AMAZON
Our mission is to be the world’s most customer-centric company.
10,000+ employees
Technology
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About Expansion team lead , Global Selling, Taiwan

  Description

  Amazon provides businesses of all types and sizes the opportunity to sell their goods on Amazon platform worldwide. With 300+ million active customer accounts, including 200 million+ Prime customers in Amazon marketplaces, Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area. In this role, you will be directly responsible for leading a team of Business Development managers who help sellers in Taiwan to launch global business, reaching Amazon customers around the world to build international brands. As a business leader, you will identify the potential business opportunities & seller recruiting channels, define the vision, set the direction and go-to-market strategies. You will also help identifying service gaps that pause or delay new Sellers from signing up with Amazon Global Selling and work collaborated with cross functional teams to enable practical solutions catering to Sellers’ onboarding & account development needs in the assigned market. Currently, the main market focus of this role is TW export to Europe, Japan, Australia and Singapore.

  The ideal candidate will combine an exceptional ability to coach, develop, and motivate team members; a passion for growing business through strategic planning and consultative techniques; a keen eye for identifying process and workflow opportunities; and a willingness to roll up their sleeves and execute the tactics. Success in this position requires strong sales, people management, data analytical and problem-solving skills; attention to details; the ability to thrive in a dynamic and changing environment; and a passion for helping others to achieve results.

  Key job responsibilities

  • Lead a high-performing team of 5+ Business Development managers

  • Coach, develop and inspire your direct reports to motivate high performance to deliver target business results

  • Responsible for the development of performance objectives & goals, business reviews, business forecasting & planning and as a thought leader to spearhead ad-hoc projects

  • Convey actionable insights to improve customer experience & seller recruitment results, also to optimize long-term seller success

  • Explore/drive scalable business development approaches & tactics (top-of funnel lead generation channels & recruiting formats) and accelerate funnel conversion to drive seller growth

  • Identify cross launch opportunities and develop seller recruitment strategies in each destination markets accordingly

  • Work closely with Country Development Managers and other destination markets’ teams to support TW Sellers’ merchandising growth in assigned Amazon marketplaces

  • Identify new Seller journey pain points and work with cross-functional teams to improve Amazon tools/products, to build up mechanisms that enhance Seller experience & efficiency, and to optimize long-term Seller success

  • Monitor progress against goals and timely respond to changes in Seller communities and Amazon marketplaces overseas

  We are open to hiring candidates to work out of one of the following locations:

  Taipei, TPE, TWN

  Basic Qualifications

  • Strong business development skills with the ability to initiate relationships, assess partnership viability, work through long cycles, and close complex deals

  • Excellent analytical and planning abilities to design and oversee programmatic business development efforts

  • Track record of success in initiating, proposing cross functional projects, implementing set plans and driving operation excellence

  • Strong leadership skills with the experience to recruit, coach, lead, and grow a high performing team, yet also an excellent team player with effective communication skills to influence internal & external stakeholders

  • Strong verbal and written communication skills in both Mandarin & English and ability to speak effectively to any audience

  • Able to thrive in a dynamic and constantly evolving environment and manage ambiguity

  • Data driven and “quantitative” mentality with an ability to back up ideas with facts and examples

  • Have a strong understanding of e-commerce technologies, including partner ecosystem, Seller/supplier communities, Seller recruitment channels and Seller journey

  Preferred Qualifications

  • 10+ years' experience in sales, business development, or business operation

  • 8+ years' experience in building and leading team

  • Excellent leadership, organizational, and problem-solving skills

  • Proven leadership ability to influence, develop, and empower members to achieve their best with a team approach

  • Strategic thinker with excellent data analysis and analytical skills

  • Ability to ruthlessly prioritize and manage multiple projects

  • Deep Taiwan market especially domestic eCommerce knowledge and experience in working with Taiwan Merchants, Brands, or Trade preferred

  • E-Commerce, Retail or Wholesale background would be a plus

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