Fotografiska is the Contemporary Museum of Photography, Arts, and Culture. A destination to discover world-class photography, inspiring programming, elevated dining, and surprising new experiences, Fotografiska was founded in Stockholm in 2010. The Museum has since opened a treasured, historic landmark building in NYC’s Flatiron District, expanded to Tallinn, and will welcome a Berlin Museum in 2023. Fotografiska’s goals are simple: to inspire new perspectives for a more conscious world through the power of photography, to bring people together in discovery, experience, impact, and community.
Fotografiska | New York
Located at 281 Park Avenue South, the six-floor, 45,000 sq ft. historic landmark is home to an unexpected mix of world-class art, vibrant cultural programming, and exceptional dining experiences including Verōnika and Chapel Bar. Recent exhibitions include works from Andy Warhol and David LaChapelle, and currently Hip-Hop “Conscious, Unconscious” and Elizaveta Porodina.
The Role
The Event Sales Manager plays a vital role in driving event sales, managing client relationships, and ensuring exceptional event experiences for our guests. They play a key role in promoting our venue, coordinating events, and meeting revenue targets while representing the Fotografiska brand with hospitality in every interaction.
Responsibilities
Sales and Business Development:
Respond to incoming inquiries for private events
Responsible for maintenance and development of corporate and social events.
Generate and nurture leads to secure new event bookings for the venue.
Provide administrative support to the Director of Private Event Sales as requested
Meet and exceed sales targets, consistently driving revenue growth through event sales.
Event Coordination:
Collaborate with FOH & BOH management team to maximize event revenue and streamline logistics for a seamless guest experience.
Liaise with clients throughout the booking and planning process by negotiating pricing and estimates, generating contracts, securing payment details, performing walk-throughs, etc.
Adhere to department and company procedures to ensure confirmed events are communicated to appropriate internal & external teams
Participate in weekly meetings with chefs and managers to communicate all catering details for events.
Customer Relationship Management:
Provide exceptional customer service to clients, addressing inquiries, concerns, and special requests promptly and professionally.
Maintain strong relationships with clients to encourage repeat business and referrals.
Gather feedback from clients after events to assess satisfaction levels and identify areas for improvement.
Budget Management:
Manage event budgets, ensuring profitability and cost-effectiveness.
Monitor expenses and revenue to achieve financial goals while maintaining high-quality event experiences.
Market Analysis and Reporting:
Stay informed about industry trends, competitor activities, and market demands to make strategic sales and marketing recommendations.
Generate regular reports on sales performance, client feedback, and market trends to support data-driven decision-making.
Requirements
Bachelor's degree in Hospitality Management, Business, or related field preferred.
Proven experience in event sales and coordination within the food and beverage/hospitality industry.
Exceptional interpersonal and communication skills.
Strong negotiation and persuasion abilities.
Excellent organizational skills and attention to detail.
Ability to work well under pressure and handle multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and Tripleseat event management software.
Knowledge of food and beverage trends, industry standards, and best practices.
Flexible schedule, including evenings and weekends, to accommodate client needs.
Positive attitude and a passion for delivering exceptional customer experiences.
Diversity & Representation: Fotografiska is committed to building and supporting diverse and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Benefits
Pay Range: $75,000.00 - $85,000.00
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off
Life Insurance (Basic, Voluntary & AD&D)
Family & Caregiver Leave
Short Term & Long-Term Disability
Training & Development