Home
/
Comprehensive
/
Ethernet Product Application Engineering Manager
Ethernet Product Application Engineering Manager-March 2024
Taipei
Mar 18, 2025
ABOUT INTEL
Intel creates world-changing technology that enriches the lives of every person on earth.
10,000+ employees
Technology
VIEW COMPANY PROFILE >>
About Ethernet Product Application Engineering Manager

  Job Description

  Job Description:

  The Customer Experience and Supports (CES) team in Intel Ethernet Product Division of NESG is looking for for a technically adept, customer-obsessed, experienced Engineering Manager to lead and develop a software and firmware team of ethernet product application engineers (PAE) on ethernet product enablement and issue resolution, to support/enable CSP/CoSP/Enterprise/IoT OEM/ODM partners/customers to deliver designs/product timely and with high quality.

  To work with other functional teams at local and different geos.

  In this role, you will collaborate and coordinate with your team members, peers, and partners to drive customer enablement for products and resolution of customer issues including issue triage/assignment/debug/root-cause, utilizing metrics/indicators and issue resolution processes to align team effort with priorities and strategic objectives. You will be the product family manager for customer issues originating on Intel ethernet adaptors or intel ethernet IP - and as appropriate take the lead for resolving customer escalations.

  Job Responsibilities and Duties will include but not limit to:

  Fostering the career development, coaching and performance management of employees reporting to you.

  Knowing your customers' products, their client portfolio, what matters to them, and how your team fits in. Leading and empowering staff to work with field teams and global product marketing and BU partners to ensure intel ethernet products are delivered with customers product plan on time and with quality.

  Establishing productive, collaborative relationships with peers and partners.

  Efficiently communicating/reporting with a range of audiences spanning engineers, customers, and executives. Especially for conflicts, crisis and customer expectation management.

  Managing the urgency of customer issues and escalations with intel ethernet product design-in, enablement and customer feature requests.

  Qualifications

  Qualifications:

  The candidate must possess the below minimum qualifications to be initially considered for this position.

  Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

  Minimum Required Qualifications:

  Bachelor's or Master's Degree in Electrical Engineering, Computing Science or relevant engineering and a minimum of 8 year experience in the server and networking related industry, included, at least, 3 years people manager experience.

  A strong coach, sound boarder and advocator to direct reports and demonstrated leadership to team.

  A listener, problem solver with result orientation, desire to identify and implement process improvements and self-motivator.

  Proven capability to build a high performing, inclusive team, including selection and development of individual contributors to deliver the results required from the organization and to support and empower a team to succeed.

  Experience on facilitating direct and open communication, i.e. conflict and crisis handling, issues confrontation with stakeholders and delivering critical message to stakeholders.

  Proven experience to work with different teams/BUs to win a common goal and offer recognitions to key contributors.

  Proven capability to manage a large, dynamic portfolio of customers, being very data driven.

  Additional Preferred Qualifications:

  Ethernet/Switch/Server product design or customer support familiarity and experience.

  Knowledge of X86 platform architecture, BMC, MCTP, RDE and etc.

  Knowledge of OS/Driver architecture, Virtualization, DPDK, RDMA and network related technology.

  Experience designing and implementing technical product training plans and curriculum.

  Proven capability to work with a wide range of contributors and settle working plan and expectation: technical leads, manager peers, partner teams, and other organizations.

  With business acumen and available to set priority. And Ability to see a challenge on the horizon and plan for it.

  Inside this Business Group

  The Network & Edge Group brings together our network connectivity and edge into a business unit chartered to drive technology end to end product leadership. It's leadership Ethernet, Switch, IPU, Photonics, Network and Edge portfolio is comprised of leadership products critically important to our customers.

  Posting Statement

  All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

  Benefits

  We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here. (https://jobs.intel.com/en/benefits)

  Working Model

  This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. In certain circumstances the work model may change to accommodate business needs.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Principal Clerk
NORTHAMPTON Principal Clerk This position is responsible for performingvarious types of skilled administrative, accounting and bookkeeping workto support the operations of the Collector/Treasurer\'s
Supplier Quality Engineer
Senior Quality Engineer Our client in South San Francisco, CA is looking for hardworking, motivated talent to join their team. Don’t wait… apply today! What's in it for you? Payrate or Pay range $75
MAC - Retail Artist - Edgars Mall of Africa., Gauteng - 28.62 Hours - Part-Time - Permanent
MAC - Retail Artist - Edgars Mall of Africa., Gauteng - 28.62 Hours - Part-Time - Permanent Brand: MAC Description Position Summary: Achieve all Brands key performance indicators and targets through
Information Security Specialist (Remote Option)
36712BR Requisition ID: 36712BR Business Unit: COR Job Description: CDM Smith is seek an Information Security Specialist to join our corporate Business Technology team. Under general supervision, per
Senior Practice Manager - Advanced Customer Support - NetSuite Services – General Business
Job Description Senior Practice Manager - Advanced Customer Support - NetSuite Services – General Business Do you want to advance your career with the world’s first cloud company? Since 1998, Oracle
Field Support Representative I, II, III
Overview Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place
Material Handler
JOB REQUIREMENTS: Location:East Windsor State: New Jersey Country:USA Doyou want to help improve food and health around the world? At Chr.Hansen, food and health is at the heart of everything we do a
Director of Product - Data, Credit Infrastructure, and Machine Learning
314 Main Street (21020), United States of America, Cambridge, Massachusetts Director of Product - Data, Credit Infrastructure, and Machine Learning Product Management Product Management at Capital On
Licensed Practical Nurse
Northern Light Sebasticook Valley Hospital Department: Medical Surgical Unit Position is located: Sebasticook Valley Hospital Work Type: Full Time FTE: 36 Hours/Week Work Schedule: 6:00 AM to 6:30 PM
Principal Member of Technical Staff (JoinOCI-SDE)
Job Description We are seeking a strong engineer to join our team which is focused on building and maintaining a scalable software control platform for Compute Infrastructure. The systems you build w
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved