Are you creative, enthusiastic about beauty and love engaging with customer? Do you want to take part in the journey of the global leader in prestige beauty? And would you like to be part of a strong retail team where we cheer for one another every day?
This could be the beginning of the journey you have been looking for. We are in search for a Beauty Advisor who is passionate about our brand, and is willing to bring authentic and personalized services to greater heights.
Estée Lauder Companies at a glance
The Estée Lauder Companies Inc. is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products. The company's products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD BEAUTY, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, and the DECIEM family of brands, including The Ordinary and NIOD.
The Role
As a Beauty Advisor, you will be responsible for greeting, engaging and giving customers a little glimpse of the Estee Lauder world. With your passion for people; our company; products and services, you will ensure that each customer has a unique and inspirational in-store experience which educates, inspires and delights them. You will walk the customer through the brand's offering and advise products in accordance with the customer's needs.
You will also work as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.
You will be reporting to the Counter Manager.
The position is permanent and full-time, based in Helsinki.
More specifically, you will:
Be responsible for reaching your individual sales' target. Provide exceptional and authentic customer experience by finding the right products based on the customer's needs. Have ownership over the counter - keep the counter tidy at all times, re-stock the counter and make sure that the visual merchandising is optimal to the brand's guidelines. Establish collaborative relationships with your colleagues and your direct manager. Perform services, participate in in-store events and being of help to your colleagues. Administer cashiering and ensure customer satisfaction to improve customer loyalty that will add impact to the business' financial objectives.
Qualifications
You are the perfect fit if you:
Have a minimum high school diploma. Have previous retail experience, preferably in the beauty industry. Have make-up or other beauty certificates or alternatively a high enthusiasm and motivation for beauty. Are proficient in a Scandinavian language and in English both in speaking and in writing. Are able to work independently and in a team within a dynamic environment. Are able to work retail hours including days, nights, weekends and special events. Are familiar with Social Media platforms such as TikTok and Instagram.
Your personality
You like making people feel confident, elegant and happy You have great social and listening skills You are a natural storyteller and knows how to captivate your customers You are a firm believer that teamwork makes the dream work! You are outgoing, positive and proactive - you rise above in the face of challenges You are not afraid of making mistakes and are solution-oriented You look forward coming to work, developing your skills and making the most out of the day
What we offer:
Working for the Estée Lauder Companies means that you will be part of the global leader's journey in Prestige Beauty Competitive salary including a bonus opportunity Discounts on part of the company's product portfolio Great training and development programs on a professional and personal note and the opportunity to move to other market Want to make a difference at work? We engage our colleagues by contributing to greater causes and giving back to the community through social initiatives
Inclusion, Diversity & Equity in the core of everything we do:
Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Next Steps
You will have to apply through our Career Portal and we will get in touch with you directly if your profile could be a good fit. The deadline to apply is 20.12.2023
The expected start date will be 2.1.2024
As part of the recruitment process, you will receive a link to complete a video interview stating your motivation for this job.
We are looking forward to receiving your application!
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-FI-18-Helsinki
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2318588