Position Summary

　　Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Revenue Cycle Instructional Designer, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

　　Work you'll do/Responsibilities

　　* Understand the business of the client and be in alignment with the engagement processes.

　　Responsible for build and updating the training environments (Ex: MST etc)

　　* Evaluate existing workflows for various specialties to provide them with guidance on how to optimize their workflow by using Epic more effectively and efficiently

　　* Resolve training/workflow related incidents by adhering to the Service Level Agreement (SLA) timelines and escalate any quality issues or risks with team leads/scrum masters/project leaders.

　　* Resolve tickets/ break-fixes of all complexities with high quality user interactions and within the expected TAT.

　　Learning home dashboards as required to ensure end users have access to timely and appropriate training information.

　　Be flexible in owning deliverables and working as per team requirements.

　　* Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

　　The Team

　　The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.

　　Qualifications

　　Required

　　* Instructional Designer and/or Epic TED Certification

　　* Understand hospital operations or US Healthcare workflows

　　* 1-2 years of recent experience with Epic Application Training

　　* Ability to document healthcare application process flows

　　* Bachelor's degree in Computer Science, MBA or any medical background/related field, or equivalent experience

　　* Bachelor's degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

　　* Limited Sponsorship: Limited immigration sponsorship may be available.

　　Preferred

　　* Strong desktop skills including Word, Excel, PowerPoint

　　* Work Experience/Direct Knowledge of clinical area or business area to be supported

　　* Analytical/ Decision Making Responsibilities

　　* Analytical ability to manage multiple projects and prioritize tasks into manageable work products

　　* Can operate independently or with minimum supervision

　　* Excellent Written and Communication Skills Ability to deliver technical demonstrations

　　Recruiting tips

　　From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

　　Benefits

　　At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

　　Our people and culture

　　Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

　　Our purpose

　　Deloitte's purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

　　Professional development

　　From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

　　As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

　　Requisition code: 161090