Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Clarity Caboodle Developer Admin you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Responsible for Leading a Team to deliver enhancements, support requests and break-fixes as per standard SLA's

System Monitoring: Regularly monitor the Clarity/Caboodle data warehouse to ensure it is running smoothly and efficiently.

Data Quality Management: Ensure the accuracy, consistency, and reliability of the data by implementing and maintaining data quality checks.

User Support: Provide support to end-users, including troubleshooting issues and answering questions related to the Caboodle system.

Interact with stakeholders and IT team to troubleshoot Epic system issues and problems related to break-fixes and other support activities.

Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.

Security Management: Implement and maintain data security measures to protect sensitive patient information and comply with healthcare regulations.

Performance Optimization: Optimize the performance of the data warehouse through indexing, query tuning, and other techniques.

Backup and Recovery: Manage backup and recovery processes to ensure data integrity and availability in case of system failures.

Documentation: Maintain comprehensive documentation for system configurations, processes, and procedures.

ETL Process Management: Oversee the ETL processes to ensure data is accurately extracted, transformed, and loaded into the data warehouse. enables new tables for extract, creates new custom tables and columns in existing tables in Clarity/Caboodle

System Upgrades and Maintenance: Plan and execute system upgrades and regular maintenance tasks to keep the Clarity/Caboodle system up to date.

Maintenance and support of Clarity/Caboodle/SlicerDicer environment(hardware and software) provided by Client

Work closely with developers, data analysts, and other IT teams to address issues and implement improvements.

Respond to and resolve incidents related to the Caboodle system in a timely manner.

Lead and drive daily scrum meetings with respect to everyday deliverables and build daily and weekly status reports to be reviewed with Leadership

Design, develop, and maintain complex reports using Epic Clarity data model and reporting tools, Caboodle, Reporting Workbench, Radar Dashboards, and Chronicles

Translate business requirements into technical specifications, data queries, and visual representations that effectively communicate insights and trends

Stay updated with Epic's software updates and enhancements, proactively recommending, and implementing new reporting features and capabilities

Provide end-user training and support, addressing inquiries, troubleshooting issues, and conducting training sessions to enhance user proficiency

Strong organization, analysis, and problem-solving skills required, with an emphasis on attention to detail and the ability to work on multiple projects simultaneously

Assist other team members and offshore team with difficulties encountered due to unexpected data difficulties, system behavior, or indeterminable data locations

Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care Life Sciences, Digital Banking Payments, Investment Wealth Management, Insurance, Telecom, Media and Energy Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Qualifications

Required

8 + years of experience in Epic Clarity and/or Caboodle enhancements, break-fixes and support activities

5+ years of documentation skills such as - Application understanding, change management etc.

Recent experience in application enhancements, break-fixes and support activities

Active EPIC Certification in Epic Clarity and Caboodle

Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred

Experience with US healthcare workflows working as a consultant.

Experience in new report builds, modifications and analysis on existing reports, experience in go-live support, along with experience in troubleshooting, testing, and support

Proficiency in data visualization tools like Tableau, Power BI, QlikSense

Skilled in ETL, SQL, SSRS, SSIS, SAP Crystal Reports

Demonstrate advanced knowledge and ability to develop and troubleshoot SQL scripts, Crystal reporting and other reporting technologies from database resources to deliver custom reporting that meets the needs of the business

Ability to understand Service Level Agreement (SLA) methodology and follow the same as per engagement requirements.

Expert level of understanding Data Dictionary, Data Catalog, Data Lineage and Metadata concepts

Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred

Must be able to work in PST time zone

Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

Limited immigration sponsorship may be available

Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102750 to $180000.

Preferred

Active Clairty/Caboodle administration Certification

Analytical/ Decision Making Responsibilities

Analytical ability to manage multiple projects and prioritize tasks into manageable work products

Can operate independently or with minimum supervision

Excellent Written and Communication Skills

Ability to deliver technical demonstrations

Additional Requirements

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.