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ABOUT THE ROLE
Serves as a trusted advisor in the role of an HR partner to the business for the assigned market, providing operational guidance and support across all Nielsen’s business units, ensuring the deployment of best-in-class HR practices as designed by our Centre of Excellence (COEs);
Accountable for compliance with all employment laws and regulations at the country level, and will also partner with Regional EHRBP Lead, South East Asia (SEA), and/or Global HRBP teams to provide input and align People actions with the larger business unit-specific talent strategies
ROLE RESPONSIBILITIES
Responsible as Country Lead role for the human resources function
Interfaces with Regional EHRBP Lead, SEA, and/or Global HRBP teams to, provide input on Talent conversations and performance management processes and give visibility to talent needs
Ensure continuity in career and development plans for high-potential employees
Provide insight that may be helpful or necessary for the Regional EHRBP Lead, South East Asia (SEA), and/or Global HRBP teams, a holistic view of their organizations
Accountability for local deployment and delivery of HR processes, projects, and change programmes as determined at a corporate / business / functional level, including policy and procedural compliance across the area and responsibility for Diversity and inclusion deployment, monitoring, and compliance
Advise, guide, and coach line managers on their HR responsibilities, management behaviours and team management areas
Drive the effectiveness of the HR delivery model, ensuring consistency and optimization of HR processes and approaches within the country.
Guide local leaders and line managers to obtain support from the right areas
Utilizing resources at a country or site level to ensure effective use of team resources
Maintaining strong partnerships with all key stakeholders to enable integrated HR Service delivery
Ensure accurate data management on all organizational changes and comply with approval & notification procedures
Provide effective employee relations and a positive working climate locally, working closely with line management and liaising with the Global Employee Relations Lead, where necessary.
Work with line managers to ensure effective application of agreed working practices and arrangements. (e.g.: Working Hours)
Ensure Information and consultation processes are followed
Be a champion for employee advocacy and engagement, acting on issues and informing the broader agenda
Manage local components of projects and wider change programmes.
Implement country or business unit-level organizational change/redesign
Support wider business and HR change programmes
Identify gaps and improvements in local HR services provision in line with HR strategy, suggesting initiatives for the local agenda where appropriate
Manage local projects aligned to HR Business Operations priorities as required
Interface with COEs (Talent Acquisition, Compensation and benefits, Talent, Engagement and development, and DE&I) to ensure a consistent approach to Nielsen’s Employment Value Proposition, Culture, Leadership, and Engagement initiatives at country level
Identifies, designs, and delivers in the areas of onboarding, employee relations, total rewards, benefits, compensation, learning, engagement and internal communications
Direct and guide line managers and associates to appropriate learning solutions; providing inputs to Regional EHRBP Lead, SEA, and/or Global HRBP, and TED COE
Responsible for identifying, streamlining and providing effective & optimized HR services
Partner with the Corporate Functions (Finance, Legal, Real Estate) to ensure integration of HR operations and policies into country-specific operational needs, such as budgets, compliance and regulatory requirements
Crisis Management.
QUALIFICATION & SKILLS
Bachelor’s Degree in HR, Business Administration, or equivalent
Broad knowledge and experience of the HR best practices across Talent Acquisition, Compensation & Benefits, Talent Management, Performance Management, Employee Relations, Employee Engagement, People and Organisation Development, and Employment Laws
Min 5 years of Human Resources experience across different aspects of the HR function for large and/or Multinational Companies
Knowledge of local employment laws, regulations, procedures, and employee relations issues
Broad change management skill set, combined with the ability to apply project management principles to deliver and support organizational change
Experience and knowledge in managing HR activities and resources; balancing conflicting priorities, and handling ambiguities
Well-developed customer and relationship management skills, including credibility and influencing skills
Able to partner with leadership members and find common ground to deliver an exceptional employee experience
Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations, as well as handle multiple competing priorities
Ability to build a positive employee relations climate, advocate for employees, and maintain objectivity, even under pressure from other stakeholders
Process-driven and methodical in approach to implementing programs & HR solutions;
Ability to construct an informed opinion and point of view
Able to exercise sound judgment and discretion in matters of significance to the organization.
Google Suite Applications – Gmail, Google Doc, Google Slides, etc
Well-organized with the ability to plan and prioritize
Meticulous with strong attention to detail
Strong interpersonal skills with a collaborative mindset to work well with others
Good communication in English, both written and verbal
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