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Enterprise Account Director, LinkedIn Talent Solutions
Enterprise Account Director, LinkedIn Talent Solutions-February 2024
Tokyo
Feb 4, 2025
About Enterprise Account Director, LinkedIn Talent Solutions

  LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

  Join us to transform the way the world works.

  At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

  We are looking for an Enterprise Account Director to join our team as a trusted advisor with a relentless focus on bringing value to our customers within Enterprise sector. You will be responsible for helping our customers effectively engage with our solutions (Talent, Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

  Responsibilities:

  Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings 

  Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail 

  Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization 

  Shifts communication style and content to fit the needs of different stakeholders 

  Leads with Solutions, not products, when making recommendations aligned to Customer objectives 

  Sells with Integrity 

  Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 

  Thinks commercially and applies business acumen when crafting & negotiating commercial agreements  

  Uses data and insights to support investment recommendations or overcome customer objections  

  Proactively mitigates churn risk by adopting a smart, customer-centric approach 

  Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI 

  Drives Customer growth by proactively identifying opportunities to deliver greater customer value 

  Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens  

  Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 

  Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success 

  Practices humility and asks for help from colleagues when faced with a challenge or unknown 

  Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 

  Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

  Basic Qualifications:  

  6+ years of relationship building sales experience 

  Business level of fluency in both verbal and written Japanese and English

  Preferred Qualifications:

  Experience working with C-level customers for solution sales

  Experience with HR software 

  BA/BS degree or equivalent in a related field 

  Experience with SaaS opportunities and Salesforce.com platform 

  Experience selling IT solutions 

  Knowledge of software contract terms and conditions with the ability to create fair transactions 

  Strong negotiation and accurate forecasting skills 

  Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 

  Excellent communication, negotiation and forecasting skills 

  Demonstrated ability to find and manage high-level business in an evangelistic sales environment 

  Ability to gather and use data to inform decision making and persuade others 

  Ability to assess business opportunities and read prospective buyers 

  Ability to orchestrate the closure of business with an accurate understanding of prospect needs 

  Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors 

  Suggested Skills:

  Interpersonal skills

  Multiple Stakeholder Management skills

  Communication skills

  Global Data Privacy Notice for Job Candidates ​

  Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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