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Enablement Program Trainer (Mulesoft)
Enablement Program Trainer (Mulesoft)-September 2024
London
Sep 20, 2024
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About Enablement Program Trainer (Mulesoft)

  To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

  Job Category

  Sales

  Job Details

  About Salesforce

  We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

  The Enablement Program Trainer, part of MuleSoft's Global Enablement Team, is a person who brings sales experience with a passion for learning, coaching, and delivering engaging MuleSoft onboarding, skill training sessions, and in-person training. This role focuses on delivering, virtually or in-person, our MuleSoft Enablement Programs. These programs include, but are not limited to, Immersion Onboarding, Majors Program, Hub Days, Skill Workshops, and other enablement programs. This individual works closely with the MuleSoft Onboarding and Salesforce Global Enablement training teams to ensure that MuleSoft sellers have the best onboarding and skill training experiences and learn how to sell MuleSoft and adopt the Salesforce Customer360 to be productive in their roles quickly. They will also partner with the MuleSoft Enablement Business Partner team to help upskill and reboard underperforming sellers. Their passion for enablement and sales combined with a growth mindset allows them to drive the success of our MuleSoft sellers.

  Responsibilities:

  Deliver engaging training exercises to test our employees' knowledge of foundation MuleSoft topics, either in-person or virtuallySupport the building of content and curriculum for sellers designed to teach them key MuleSoft selling skillsKeep a pulse on the competitive landscape, industry trends, and business requirements such that curriculum adjustments and delivery mechanisms are timely and of high valueAssist in keeping onboarding and enablement content up-to-date and following market trendsOversee show-you-know enablement exercises in our live training sessions, and drive the scoring process with the team against a rubric frameworkPartner with Salesforce Global Enablement & MuleSoft Business Partners to reboard underperforming sellers and provide additional skill training to drive performanceHelp support, coordinate, and deliver regional skill training and in-person training for MuleSoft sellersMonitor critical performance metrics and continually enablement solutions for key performance issues adversely impacting sellers' performance in partnership with Sales Programs and OPMAlign closely with the MuleSoft Onboarding Team, Enablement Business Partners, Sales Programs, and Sales Leadership

  Preferred Qualifications and Skills:

  Some relevant experience, including sales experience and/or corporate learning experience and enablement or teaching experience (previous sales experience preferred but not required)Demonstrated experience leading engaging training sessionsStrong interpersonal skills; adept at resolving complex business issues and moving solutions to the next levelStrong communication skills and attention to detailAbility to adapt to changing priorities while continuing to manage onboarding and ongoing enablement programs"Do What It Takes" mindset to drive execution and ability to pivotAbility to interact and collaborate effectively with individuals at all levels of the organizationDemonstrated ability to work both collaboratively and independentlyGrowth mindset and ability to take feedback wellAbility to be in the office 3-4 days per week and lead in-person training sessions in a local hub (here London)

  Leadership Qualities:

  PASSION: Passionate about Customer Success

  BEGINNERS MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on

  LEADERSHIP: Self-aware and strategic thinker; proficient at building strong relationships and managing personnel

  COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

  STORYTELLER: Confidently and effectively facilitates and presents; ably defends point-of-view; keeps audiences engaged and delivers a clear and memorable message

  TEAM PLAYER: Proficient at collaboration and working with members of a team

  URGENCY: Ability to move fast and drive business value and results

  OHANA: Embodies Aloha culture; a team player that everyone enjoys working with and has a generous heart

  TRUST: Trusts the company's core values; shows integrity, transparency, and reliability

  ADAPTABLE: Excels in high levels of uncertainty and change

  COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Field and Community knowledge and resource base

  Accommodations

  If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

  Posting Statement

  At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

  Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

  Salesforce welcomes all.

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