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Employee Relations Manager
Employee Relations Manager-March 2024
Hong Kong
Mar 22, 2025
ABOUT COMPUTERSHARE
www.computershare.com/careers
10,000+ employees
Financial Services
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About Employee Relations Manager

  This is a hybrid position primarily based in Hong Kong. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working.

  We give you a world of potential

  A fantastic new opportunity has arisen for an experienced Employee Relations Manager to join our People Services & Delivery function.

  Reporting to the Head of Policy and Labour Relations, you will be responsible to work across multiple Computershare business lines within Hong Kong and China.

  If this sounds like a role and team you'd love to be a part of, apply today!

  A role you will love

  You will be working with other members of the ER function, will take the lead on Global and Local People Policy development in line with strategic goals, ensuring all our global policies are legally compliant. Working on their own or in conjunction with the continuous improvement team, you will implement new policies, develop manager toolkits and templates and training as appropriate.

  The incumbent will undertake regular horizon scanning to ensure we are abreast of future legal changes impacting policies as well as understanding market best practice. Additionally, you will provide SME support to the case management team on complex, sensitive or high risk cases as and when required.

  Some of your key responsibilities will include:

  Providing subject matter support and expertise to global people change programmes and global policy development. Accountability for managing complex case escalations, change programme escalation. Responsible for supporting the development of the jurisdiction teams, through provision of SME input and expertise.Coach and educate the wider People Function to ensure compliance with laws, regulations and best practiceLead Employee Forums and maintain relationships with employee representatives, forums, Works Councils and trade unions in respect of ongoing employment practices and people changes and communications

  What will you bring to the role?

  To excel in this role, you will have relevant professional HR qualification or significant ER case management experience. You will also bring strong understanding of employment law across several local jurisdictions. You will have an

  Summary of skills and experience required:

  In depth understanding of local policies and procedures and to keep abreast of new updates and policies. High level problem solving capability is required in order to ensure solutions for improvement deliver business benefit. Overall understanding of the cultural aspects of the various businesses across the local portfolios. Ability to coach and support more junior members of the ER teamPossess strong interpersonal skills with the ability to build and maintain key relationships internally and externallyExcellent English, Cantonese and Mandarin skills

  Rewards designed for you

  Employee Share Plan. Set aside salary to purchase shares in our company and you'll receive a company contribution as well.

  Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

  Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

  A company to be proud of

  Computershare (ASX:CPU) is a world leader in financial administration with 14,000+ employees across 22 different countries delivering expertise to over 25,000+ clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

  A diverse and inclusive place to work

  Computershare celebrates the diversity of our people, and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

  We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at [email protected] detailing your requirements and contact information.

  Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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