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Employee Relations Lead - USDS
Employee Relations Lead - USDS-November 2024
Nashville
Nov 15, 2024
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About Employee Relations Lead - USDS

  Responsibilities

  About Us:

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us:

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

  About USDS:

  At TikTok, we're committed to a process of continuous innovation and improvement in our user experience and safety controls. We're proud to be able to serve a global community of more than a billion people who use TikTok to creatively express themselves and be entertained, and we're dedicated to giving them a platform that builds opportunity and fosters connection. We also take our responsibility to safeguard our community seriously, both in how we address potentially harmful content and how we protect against unauthorized access to user data.

  U.S. Data Security ("USDS") is a standalone entity of TikTok in the U.S. This new security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and user data in the U.S., so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

  Team Intro

  Join our HR team as an Employee Relations Lead. You will join a fast-growing company and help shape our TikTok people experience. This position will be responsible for employee relations matters, advising HR Business Partners and business stakeholders on performance management approaches, appropriate disciplinary actions, and developing our investigative processes. This is a people manager role, it can be based in New York City, Los Angeles, or Nashville.

  Responsibilities:

  - Partner closely with HRBPs and people managers on ER-related matters, including advising on employee discipline, underperformance, terminations, reasonable accommodations, complex leave scenarios, and other related matters.

  - Interpret and apply understanding of corporate policies and practices, employment law, and other regulations to provide advice, guidance, or clarification.

  - Design policy content and deliver training for employees, managers, and the HR team that ensures compliance with relevant legislative changes guides ER best practices, and helps identify strategies to enhance the employee relations capabilities of our people leaders.

  - Manage all aspects of ER cases, including investigation strategy and risk assessment in partnership with Employment Counsel and HRBPs; conduct interviews, prepare reports, and own investigation outcomes and closeout; track and prepare status updates and coordinate input from multiple stakeholders; and advise on and overseeing disciplinary and remediation actions.

  Qualifications

  - 10+ years of progressive responsibilities in employee relations, HR compliance, and/or employment legal.

  - Bachelor's degree in HR or related field.

  - Expertise in consultation, investigations, guidance, policy development, and coaching to managers to address sensitive and/or difficult employee behavior and performance concerns.

  - Prior experience in designing/implementing HR compliance and employee relations processes, policies, and systems that work at scale.

  - Proven ability to establish influential partnerships working with peers, senior leaders, and across organizational lines to provide effective and strategic employee relations counsel.

  - Effectively manage multiple priorities under tight deadlines, prioritize conflicting demands, and execute initiatives with a bias towards actions and solutions.

  - Provide subject matter expertise in regulatory areas (i.e. EEOC, ADA, FMLA, FLSA, work council, trade unions, etc.)

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

  TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

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