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EMPLOYEE ASSISTANCE COUNSELOR
EMPLOYEE ASSISTANCE COUNSELOR-January 2024
Butler
Jan 4, 2025
About EMPLOYEE ASSISTANCE COUNSELOR

  Description

  Job Summary:

  Performs assessment/evaluations as well as short-term counseling and referral services for employees and their household family members of Butler Health System and companies with whom we provide programming.

  Education

  Minimum:

  Master Degree in Social Work, Counseling or Psychology

  Preferred:

  N/A

  Registration/Certification/Licensure:

  Act 33/73 Clearances Preferred: Clinical license in either Social Work (LSCW/LSW) or Professional Counseling (LPC)

  Experience

  Minimum:

  One year related work experience.

  Preferred:

  Knowledge of chemical dependency.

  Other Requirements:

  N/A

  Status:

  Exempt

  Physical Requirements:

  The following frequency definitions apply to all Physical Requirements unless otherwise noted:Occasional: (0-1/3 of day , 0 - 2.5 hrs/day, 1 - 4 reps/hr)Frequent: (1/3 -2/3 of day , 2.5 - 5.5 hrs/day, 5 -24 reps/hr)Constant: (> 2/3rd of day , > 5.5 hrs/day, > 24 reps/hr) NOTE: An asterisk (*) indicates that the item is an essential function.

  Non-Material Handling

  Standing - Remaining on one's feet in an upright position remaining stationary - OCCASIONAL

  Walking - Remaining upright on one's feet, and moving about - OCCASIONAL

  Sitting* - Body remains in a seated position - CONSTANT

  Stooping - To bend the body downward and forward by bending the spine at the waist - OCCASIONAL

  Bending - To flex the upper body forward - OCCASIONAL

  Twisting - To rotate the upper body forward - OCCASIONAL

  Climbing - To move the body in any direction on equipment or structures that do not include stairs or ladders - OCCASIONAL

  Ladders - To ascend and descend ladders - OCCASIONAL

  Stairs - To ascend and descend stairs - OCCASIONAL

  Kneeling - To move the body downwards and come to rest on both hands and both knees - OCCASIONAL

  Squatting - To move the body downwards by bending both knees - OCCASIONAL

  Crouching - To bend the body forward and downward by bending the spine and the legs - OCCASIONAL

  Crawling - To move the body forward or backwards on hands and knees - OCCASIONAL

  Reaching Horizontal - To extend the arms and hands outward, remaining under shoulder height - OCCASIONAL

  Reaching Overhead - To extend the arms and hands up and out over shoulder height - OCCASIONAL

  Grasping - Using functional gripping of the hand to handle an object - FREQUENT

  Finger Manipulation - To manipulate objects with the use of fingers - FREQUENT

  Seeing - Using visual feedback to accomplish a task or activity - N/A

  Hearing* - Using sound feedback to accomplish a task or activity - CONSTANT

  Repetitive Upper Extremity Use* - Using the arms and/or hands continuously or more than 2/3 of the total time - CONSTANT

  Repetitive Lower Extremity Use - Using the legs and/or feet continuously or more than 2/3 of the total time - N/A

  Material Handling

  Pushing - To exert a force upon an object in order to move it in a certain direction Pushing refers to moving an object away from the person

  OCCASIONAL

  Up to 20#

  Pulling - To exert a force upon an object in order to move it in a certain direction Pulling refers to moving an object towards the person

  OCCASIONAL

  Up to 20#

  Lift - Floor to Waist

  OCCASIONAL

  Up to 20#

  Lift - Waist to shoulder

  OCCASIONAL

  Up to 20#

  Lift - Shoulder to overhead - N/A

  Carrying - To transport an object or article using the arms or hands (> 10 feet)

  OCCASIONAL

  20# - 50#

  Environmental Factors

  Working alone - OCCASIONAL

  Working in cramped quarters - N/A

  Constant interruptions - OCCASIONAL

  Working with hands in water - N/A

  Use of power tools - N/A

  Working on ladders/scaffolding - N/A

  Exposure to vibration - N/A

  Exposure to dust - N/A

  Exposure to noise (constant) - N/A

  Exposure to electrical energy (outlets, etc) - N/A

  Exposure to temperature changes (heat, cold, humidity), that require special clothing - N/A

  Exposure to slippery walking surfaces - OCCASIONAL

  Exposure to solvents, grease, oils - N/A

  Exposure to radiant energy, ie computer terminal (more than 4 hours per shift) - N/A

  Working with bloodborne pathogens - N/A

  Cardiovascular Energy Requirements - Physical Demand

  Physical Demand

  Met Level

  Examples of similar activity intensity

  Sedentary to Light

  0 - 3.5

  Light house cleaning, washing dishes, serving food, food shopping, sitting, standing, computer work.

  Medium

  3.6 - 6.3

  House work (mopping, scrubbing), health club exercising, treadmill work, stretching, yoga, walk/run-play with children, aerobic class, dancing, carrying bucket/wood, auto body repair, shoveling snow, golf (carrying clubs).

  Heavy to Very Heavy

  6.4

  Calisthenics (push up, pull up, sit up, vigorous effort), carrying groceries upstairs, shoveling coal, bailing hay, fire fighting, sawing by hand, splitting wood.

  As relates to this position:

  Sedentary to Light - CONSTANT

  Medium - N/A

  Heavy to Very Heavy - N/A

  I. Specific Job Responsibilities (Essential Functions):

  Assists employees and/or their household family members with problems by coordinating confidential client assessments, clinical and referral services for those individuals whose issues may impair job performance or daily functioning.

  Provides goal-directed short-term counseling to employees and their household family members, following all applicable procedures regarding confidentiality, case documentation, and clinical review.

  Maintains clinical effectiveness by utilizing resources to remain current in knowledge and information.

  Adheres to department policies and procedures by utilizing EAP standards and ensures that the EAP fully delivers the expected range of services by reviewing and complying with, hospital and business organization requirements.

  Provides both education and training services and Critical Incident Stress Debriefing as requested by internal/external personnel.

  II. Organizational Responsibilities:

  Completed mandatory education, annual competencies and department specific education within established timeframes.

  Completed annual employee health requirements within established timeframes.

  Maintained license/certification, registration in good standing throughout fiscal year.

  Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Identifies and works to reduce potentially unsafe patient care or other safety practices.

  Adheres to regulatory agency requirements, survey process and compliance.

  *Please use the following to determine the rating for Section I and Section II:

  If employee is rated "Meets" at least 7 of 10 in Sections I and II, their rating is "Meets".

  If employee is rated "Does Not Meet" for 4 or more in Sections I and II, their rating is "Does Not Meet".

  Based on the above, the rating for Section I and Section II is:

  III. Job Behaviors:

  “Sets the Stage” by using greetings/introductions when interacting with any customer or entering a patient room. Looks and acts like a professional. Uses consistent phone etiquette. Helps people who look lost or confused. Keeps a clean and professional environment and work space. Clarifies expectations and creates positive handoffs and positive lasting impressions.

  Fosters a teamwork approach by respecting other members of the hospital team. Stays involved and informed of happenings within the organizations. Creates win-win situations by helping others. Works to resolve conflicts and concerns in a constructive way and asks for assistance in helpful ways.

  Is the Owner: Takes responsibility for problems, issues or opportunities for improvement by initiating constructive review of concern rather than negatively attacking an issue. Understands systems and processes and uses appropriate channels to address concerns when out of own span of control. Demonstrates compassion and works beyond “own assignment” by seeing “big picture”.

  Creates a Caring Environment by communicating in helpful ways. Always protects the confidentiality and dignity of patients and others. Listens with empathy and understanding and provides options and choices.

  Provides Great Explanations through user-friendly information and explanations (uses language others can understand). Makes sure people know what they can and cannot expect and checks for understanding and agreement.

  *Please use the following to determine the rating for Section III:

  If employee is rated "Exceeds" for at least 3 of 5 AND is rated "Meets" for the remaining, their rating is "Exceeds".

  If employee is rated "Exceeds" for less than 3 of 5 and "Meets" for the remaining, their rating is "Meets".

  If employee is rated "Does Not Meet" for 2 or more, their rating is "Does Not Meet".

  Based on the above, the rating for Section III is:

  IV. Overall Performance Summary:

  Based on the rating for combined Section I and II, and rating for Section III, please select the overall rating for this evaluation period using the outline below.

  Exceeds Expectations: Demonstrates exceptional behaviors and exceeds position requirements. Willingly accepts additional responsibilities. Demonstrates expertise in relevant skills and utilizes knowledge to support overall department/organizational goals

  Defined as:

  Employee rates "Meets Expectations" for 10 out of 10 in Sections I and II

  Employee rates "Exceeds Expectations" in Section III

  Meets Expectations: Achieves and may occasionally exceed performance expectations while demonstrating expected behaviors.

  Defined as:

  Employee rates "Meets Expectations" in Sections I and II

  Employee rates "Meets Expectations" in Section III

  Does Not Meet Expectations: Performance improvement is needed in one or more areas of expected behaviors or job results.

  Defined as:

  Employee rates "Does Not Meet" for their overall rating for Section I and Section II OR for Section III

  *Please select the appropriate Overall Performance Summary rating for the review:

  Value Equation:

  As an organization we prioritize the delivery of a valuable offering to those we serve. For Butler Health System, that means delivering the highest quality of service at a reasonable cost all the while exceeding expectations related to the level of service.

  Please describe how you have contributed to and supported the BHS Value Equation:

  Development and Training:

  Employee future development goals/objectives:

  Reviewer recommendation for further development and training for purposes of preparing for additional responsibilities or for the improvement of current job performance:

  Ongoing Counseling for Performance Behaviors:

  Reviewer: Please indicate whether employee was disciplined during the course of this review period and if so indicate at which level and the reason(s).

  Select below:

  Please select level:

  If disciplined during this review period, indicate reason: (note: if multiple reasons apply, please select “Other”)

  Note: If suspended for any reason during the fiscal year, employee will not be eligible for any increase.

  Education:

  Employee to complete the following:

  Highest Level of Education Completed:

  Course of Study/Major for Highest Level of Education Completed:

  License(s)/Certification(s)/Registration(s) currently held:

  Acknowledgement:

  Review Acknowledgement: My signature indicates that I have had an opportunity to review and discuss my performance review with my reviewer. I further acknowledge that my signature indicates that I have reviewed the content of the performance review, not whether I agree or disagree with it.Acknowledgement of Code of Conduct: My signature below indicates that I acknowledge that I have received and have read a copy of the Butler Health System Code of Conduct Policy. I know that additional copies are available to me through the company intranet or that I may also receive a copy by requesting one from my manager, the Human Resources Department, or from the Corporate Compliance Officer. I agree to abide by this policy and if there is anything I don’t understand I will contact my manager or the Corporate Compliance Officer at Ext. 5924 for clarification. I also verify that I am not aware of any conduct or action on the part of any Butler Health

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