Eligibility Analyst - Remote

　　This Eligibility Analyst role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. Today, more and more employers are turning to us for innovative ideas and high levels of performance. Now, we invite you to help us welcome new members as you help to on-board new accounts. You'll be responsible for employer contract loading and member implementation using various databases and/or source documents. Along the way, you'll discover the training, resources and opportunities.

　　This is a challenging role with serious impact. It's a fast paced, high volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Your accuracy will be vitally important and monitored carefully to ensure our system is correctly coded and that all plan documents are precise.

　　Primary Responsibilities:

　　Serve as primary contact to all policy administration related enquiries from brokers and clients. Preparing, processing, and maintaining new member enrolments & cancellations. Responding to member eligibility queries & verifying Enrolment status. Work with partners to ensure member enrolments, cancellations and modifications are processed within agreed SLA. Perform reconciliation of member data with Partners Build and maintain long term relationships with key internal & external functions. Identify opportunities in processes and work with the team to develop and implement solutions across UnitedHealthcare Global organisation. Act as a back to the Client Implementation Team to support activities during peak periods.

　　You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

　　Required Qualifications:

　　A strong eye for detail Strong Excel skills (formulas, pivot tables, edit/create spreadsheet) Communication skills (written and verbal) Continuous process improvement skillset and mindset

　　Preferred Qualifications:

　　Experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools experience in enrolment/eligibility function Knowledge of the health insurance industry

　　Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

　　Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.