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e-Commerce Department Lead
e-Commerce Department Lead-November 2024
Birmingham
Nov 13, 2024
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About e-Commerce Department Lead

  Company Name: Kroger Stores

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary

  Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job FunctionsMeet/exceed customer expectations for ease of shopping, variety, freshness and cleanlinessEnsure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followedPerform responsibilities required of selectors and customer attendants as needed per company guidelinesTrain all functions and duties of the selector and customer attendant rolesAct as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailableAssist with scheduling to meet operational and associates' needsMaintain the intake of customer orders and distribute and assign work to selectors and customer attendantsPrint and distribute order labels, including orders for perishable departmentsTroubleshoot e-Commerce equipment and devicesMaintain level of supplies needed to perform necessary dutiesMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce managerPerform required opening and closing proceduresLearn and implement process improvements as directed by division or enterprise e-Commerce teamProvide feedback on team members daily performance and annual performance reviewsMust be able to perform the essential job functions of this position with or without reasonable accommodation

  Minimum Position QualificationsBasic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skillsSelf-directed, ability to execute projects with minimal supervisionProven supervisory experienceAbility to read shelf tagsBasic knowledge of computers

  Desired Previous Experience/EducationAny experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Evening; Day

  Regions: Midwest

  States: Michigan

  Keywords:

  Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: MI || Birmingham || 685 E Maple Rd || 48009 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

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