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e-Commerce Department Lead
e-Commerce Department Lead-March 2024
Richmond
Mar 18, 2025
ABOUT KROGER
The Kroger Family of Companies bring quality food and community support to locations all across the United States.
10,000+ employees
Consumer Goods & Services, Food & Beverage
VIEW COMPANY PROFILE >>
About e-Commerce Department Lead

  Company Name: Kroger Stores

  Position Type: Employee

  FLSA Status: Non-Exempt

  Position Summary:

  Assist the Store e-Commerce Manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

  Essential Job Functions:

  Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.Perform responsibilities required of Selectors and Customer Attendants as needed per company guidelines.Train all functions and duties of the Selector and Customer Attendant roles.Act as the person in charge of the e-Commerce department when the Store e-Commerce Manager is unavailable.Assist with scheduling to meet operational and associates' needs.Maintain the intake of customer orders and distribute and assign work to Selectors and Customer Attendants.Print and distribute order labels, including orders for perishable departments.Troubleshoot e-Commerce equipment and devices.Maintain level of supplies needed to perform necessary duties.Maintain organization and cleanliness of staging areas and equipment.Report pricing, scanning, item location discrepancies and invalid temperature types to the Store e-Commerce Manager.Perform required opening and closing procedures.Learn and implement process improvements as directed by division or enterprise e-Commerce team.Provide feedback on team members daily performance and annual performance reviews.Must be able to perform the essential functions of this position with or without reasonable accommodation

  Minimum Position Qualifications & Education Requirements:

  Effective communication skillsBasic knowledge of computersBasic knowledge of math (adding and subtracting)Ability to work without supervisionAbility to read shelf tagsProven supervisory experienceMust be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the dayMust be able to stand for extended periods of time and/or walk constantlyAbility to stoop, kneel, or crouch several times per hour

  Desired Previous Job Experience/Education:

  Experience as a cashierExperience in a production oriented environmentExperience in a warehouse environmentExperience stocking shelves

  Education Level: None

  Required Certifications/Licenses: None

  Position Type: Full-Time

  Shift(s): Day; Evening

  Regions: Mid-Atlantic

  States: Virginia

  Keywords:

  Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.

  Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.

  Posting Notes: VA || Midlothian || 13201 Rittenhouse Dr || 23112 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None

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